TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,721)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

February 14, 2023

Paul has been VERY helpful. He was with me every step of the way and provided me EXCELLENT service. THANK YOU RIVO!!

MM Pharmaceuticals
Canada
18 days using the app
TYDAL replied February 14, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Cheers, Kevin

November 10, 2022

Use otras aplicaciones de reviews, y destaco totalmente la facilidad para adecuar al idioma propio de las plantillas de esta aplicación. Por otra parte, la atención que recibí de Abbie fenomenal. Partiendo porque en muchas aplicaciones te responden al día siguiente y me respondieron de RIVO en minutos, y además si esto fuera poco siempre tengo el problema de entender ya que no hablo inglés y ABBIE me atendió totalmente en mi idioma español, o sea no podría pedir más, excelente atención, una aplicación que necesitaba, es muy rápido configurarlo, pude importar mis recomendaciones anteriores, y GRATIS! De verdad muchas gracias por hacer accesible estas funciones a negocios pequeños =). Muy agradecida.

mundobuba
Chile
18 days using the app
TYDAL replied November 10, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🤩 Saludos, Kevin

August 14, 2023

Arianne was so helpful and quick sorting out my request. First time using this app and the customer service is just amazing. I will be highly recommending this app. I really did appreciate all the help from her. Thank you again x

Cleopatra Skin Therapy
United Kingdom
18 days using the app
TYDAL replied August 18, 2023

Thanks a ton for the kind words! We're thrilled that our team could assist you! 😄 It means a lot that you had a great experience with our app. We appreciate your recommendation! If you need anything else, feel free to reach out again. Thank you!
- Lea & Rivo Team

February 24, 2023

Great support and fast response team, does not seem like a bot.

thepawfections
United States
18 days using the app
TYDAL replied February 27, 2023

Your words made our day! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

May 8, 2023

Oh I needed that laugh today! The app is easy to understand for a beginner like me, which is great! But Paul, so funny

VillHöver
Sweden
18 days using the app
TYDAL replied May 9, 2023

Thank you for your kind words! We strive to make our platform user-friendly for everyone. We're so grateful for your support and hope you continue to enjoy our app! - Lea, Rivo Support Manager

August 19, 2022

My experience with Betty from support was first rate! Thank you Betty. I am kind of new to the App but it appears to load and install well.

Loving Brew Coffee
United States
18 days using the app
TYDAL replied August 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin

January 17, 2023

Excelente aplicativos amei demais veio para nos propulsiona uma experiencia incrível ....................................

LUXIS SHOP
Brazil
18 days using the app
TYDAL replied January 17, 2023

Estamos tão animados que você ama nosso aplicativo! Seu elogio em sua avaliação de 5 estrelas é muito apreciado! 🙌 Tudo de bom, Kevin

April 28, 2023

The best app to use for product reviews Jel helped me with all of my needs and even gave me some tips and tricks for my website I definitely recommend asking for Jel.

FaceBeauty
Czechia
18 days using the app
TYDAL replied May 1, 2023

Thank you so much for sharing your positive feedback! It's great to hear that Jel was able to help you with the app and offer some valuable tips for your website. We appreciate your support! - Lea, Rivo Support Manager

April 5, 2023

Paul was efficient and effective in answering all my queries. I am excited for this app and the partnership with Rivo.

Rug Plugg
South Africa
18 days using the app
TYDAL replied April 5, 2023

We're pleased to hear that we were able to assist you and provided excellent customer service by answering all of your questions promptly and accurately. If there's anything else we can do, just let us know. Our team will be delighted to assist you.
Best regards, Kevin

January 18, 2023

So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.

Lsting
Hong Kong SAR
18 days using the app
TYDAL replied January 18, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin