TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,714)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

January 27, 2023

Mica was nice person the app i really love, and the service was great. would recommend it to everyone

Prefurn
Netherlands
26 days using the app
TYDAL replied January 30, 2023

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 19, 2022

I am so glad I discovered this app for my business. Rivo is one of the best apps I have downloaded. Arianne from Customer support was very helpful and so sweet with helping me get my popup/ and customer review widget flowing. Thank You Rivo for this amazing app!

Rad Mama Graphics
United States
26 days using the app
TYDAL replied November 21, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 🎉 Cheers, Kevin

December 27, 2022

Amazing customer experience !
very helpful !
top recommended !!!

Paul was truly helpful !
5-star !!!

CD
Canada
26 days using the app
TYDAL replied December 28, 2022

Awesome! Thanks so much for the 5-stars and for recommending us! All the best, Kevin

March 16, 2023

I was chatting with Arianna. The Customer Support is fast and easy to talk. Every problem is solved in 2-3 min. Thank you.

MANSAJEWELRY
Bulgaria
26 days using the app
TYDAL replied March 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

November 26, 2022

Easy interface to use, also I had very good customer support that was more than happy to assist me. I will give it a 5/5.

Sigma Superstore
United States
26 days using the app
TYDAL replied November 27, 2022

Awesome! Thank you so much for leaving a 5-star review! 🎉 Cheers, Kevin

October 23, 2023

My name is John and I just chatted with Arianne. Best service from any app I've used!!!!!!!

Review Rescue
United States
25 days using the app
TYDAL replied October 25, 2023

So glad you had a great experience. We always aim to give the best service. We appreciate your feedback!
- Lea & Rivo Team

September 11, 2023

I really like this whole app. I like everything here so i really can't say anything bad (:
I really recommend the app guys

Sunflow
Hungary
25 days using the app
TYDAL replied September 13, 2023

Thanks for the awesome feedback! We're thrilled to hear that you love our app. We appreciate your recommendation. Have fun exploring!
- Lea & Rivo Team

December 30, 2022

I just installed the app so not sure how it will work. I can tell you Chat Agent Abbie was absolutely awesome!! She was professional and knowledgeable might, I say so kind and funny! Hopefully, she's a manager or on the way. Wonderful job Abbie. Godbless and Thank you

beautyblendedbygod.com

beautyblendedbygod.com
United States
25 days using the app
TYDAL replied January 1, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 19, 2023

Awesome support, they make the process super easy. Quick responses at the same moment. special thanks to Arianne.

SNOUNOU.ONLINE
United Arab Emirates
25 days using the app
TYDAL replied January 19, 2023

Wonderful! Thanks so much for the 5-stars and positive feedback! Cheers, Kevin

June 21, 2023

Easy to use and superb customer service! Abbie's help has me excited about sticking with rivo and checking out their other apps. It's great to have such fast and reliable customer support

bluntandballsy
United States
25 days using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to share your experience with us! We are happy to hear that our support and user experience have met your expectations. We hope you continue to enjoy using our apps! - Lea, Rivo Support Manager