TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

July 27, 2022

I am so incredibly impressed with the outstanding customer service I received from Abbie when configuring my app. She was helpful - she took time to review my site and offer heartfelt suggestions for improvement. She answered all of my questions quickly and gave me great information. Abbie went above and beyond my expectations and has won my loyalty with Rivo. I'm excited to use their services as my business expands. She also connected with me on social media, which I thought was outstanding that their brand values meaningful customer relationships over forced sales. I'm hoping a brand ambassador program emerges because I can't wait to tell everyone about the amazing staff at this much-needed service app. Thanks again Abbie!!

PaidxProtected™ LLC
United States
About 1 month using the app
TYDAL replied July 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 7, 2022

An excellent app, that's all you need to create an excellent online store, the support is very nice, especially (Abbie) is an excellent employee, very professional and competent in whole I am very satisfied and can only recommend the app.

Trovato24.de
Germany
About 1 month using the app
TYDAL replied November 8, 2022

We're so thrilled that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

November 26, 2022

I Love the app. Customer service was very helpful and polite (Mica). She also helped me to other features to my website. Thank you!

Babsdream
Germany
About 1 month using the app
TYDAL replied November 27, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin

November 19, 2022

I absolutely love Rivo. The app works really well. The customer support is so amazing. They are so professional, nice, and helpful. Incredible. The app itself is really easy to use. Looks beautiful, displays really well, and there really isn't anything negative I can say. 10/10.

AutoLight.store
New Zealand
About 1 month using the app
TYDAL replied November 21, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

October 19, 2022

best app and great work LG maria thank you veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy much .

Bichoushop
Germany
About 1 month using the app
TYDAL replied October 19, 2022

Thanks so much for the 5-stars! Cheers, Kevin

August 17, 2023

Jel was great to work with. Very professional and helpful, going beyond my initial questions to provide a holistic improvement to my store.

SteelPunks
United States
About 1 month using the app
TYDAL replied August 22, 2023

We're thrilled to hear that your experience was amazing! 🙌 It's always our pleasure to go the extra mile and suggest improvements for your store. Your feedback means a lot to us! Thank you for your kind words.
- Lea & Rivo Team

March 21, 2023

she helped me a lot and i managed to improve my store because of that. she was very helpful and supportive

DanGadgets
Hungary
About 1 month using the app
TYDAL replied March 21, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know.
Cheers, Kevin

April 15, 2023

Paul was a super help and made me feel confident in the use of the app. Can't wait to see results! I look forward to using other apps by them as well!

Crush Your Fitness
United States
About 1 month using the app
TYDAL replied April 17, 2023

Thank you for sharing your positive experience with us! We appreciate your trust and are excited to see the results you achieve. We look forward to serving you again.
Cheers, Kevin

November 1, 2023

great staff

Ekolady
Estonia
30 days using the app
TYDAL replied November 3, 2023

Thank you so much for the review! Feel free to reach out if you need further help along the way! 🙂
- Kevin & Rivo Team

December 27, 2022

Great Customer Service. Thanks to Paul he was very helpful and friendly. The inquiry didn't take a lot of time!

theultimateshopspt
Portugal
About 1 month using the app
TYDAL replied December 28, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin