TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

November 27, 2022

Had the pleasure of working with Yaci who was able to assist me with uploading reviews. She was prompt, professional and great to work with. Looking forward to utilizing the app!

Mr Shirt Inc
United States
About 1 month using the app
TYDAL replied November 27, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

November 3, 2022

Just started using it and I really appreciate the quick customer service on any questions I have, plus the quick automated way to send out and collect reviews without having to think about it. The rep also suggested some quick things to do to help my site.

Dude'sDeliciousDogTreats
United States
About 1 month using the app
TYDAL replied November 3, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 17, 2023

Really easy to use and great customer service! It's such a great option to get some feedback on the site and products

Zookeeper for a day
Australia
About 1 month using the app
TYDAL replied January 17, 2023

We are pleased you like our app, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

October 17, 2023

He was so helpful and also gave me a few suggestions to improve my store

Liela Lief Gemaakt
South Africa
About 1 month using the app
TYDAL replied October 20, 2023

Glad you found our suggestions useful! We're always here to lend a hand and help make your store even better! 😊
- Lea & Rivo Team

June 16, 2023

love the app and their customer service is super helpful and quick to respond and solve anything you need help with!

Impulzify
United States
About 1 month using the app
TYDAL replied June 16, 2023

We're so glad that you love our app and services! 🙌 Thank you for the wonderful review and please feel free to let us know if there's anything else we can help you with! - Kevin

January 9, 2023

Abbie was so helpful when I needed assistance with using their review gadget. She even went over and above to give me extra knowledge on how to improve my store. Her customer service is on point and I am happy that I received her help. I am definitely a satisfied customer!

Thank you again Abbie!

The Earth Tones Store
United States
About 1 month using the app
TYDAL replied January 9, 2023

We're so pleased that you are satisfied with our customer support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 😊 Thanks, Kevin

July 2, 2023

Rivo Apps are super easy to use and quick to setup. Customer service is fantastic! Pete, was extremely helpful! While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different! Thanks Rivo!

Gifstery
United Kingdom
About 1 month using the app
TYDAL replied July 3, 2023

Thank you so much for your feedback! We're glad to hear that you find our apps easy to use and our support team was able to help. It's our goal to provide the best experience with our app. Thanks for choosing Rivo!
- Lea, Rivo Support Manager

April 30, 2023

they were really helpful and took care of what i needed quick and very friendly also took care of other things i needed as well

K-Mart Online Deals
United States
About 1 month using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to leave us such a wonderful review! I'm glad to hear that you had a great experience with our team! We always strive to go above and beyond to take care of our customers' needs. We look forward to serving you again in the future! - Lea, Rivo Support Manager

December 15, 2022

Arianne has been rocking on customer service was very helpful on my request.

Rivo has been doing a great job for me!!! highly recommended!

ARTSYPOD ©
Australia
About 1 month using the app
TYDAL replied December 19, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

March 9, 2022

Very responsive customer service and always pleasant experience ! Everything they have done and promised to do has always been done immediately. Definitely Recommend !

Lichty Products & Supply LLC
United States
About 1 month using the app
TYDAL replied March 10, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin