TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

February 7, 2023

Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.

TheraCupreal
Italy
About 1 month using the app
TYDAL replied February 7, 2023

We love helping new merchants and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin

April 10, 2023

Pete helped me today. What started as a simple branding removal request, turned into a really great experience. Pete was quick, efficient, friendly and even offered a suggestion to improve my sight, I had no idea about. 100% love the Rivo apps I use and this level of service brings it to a whole new level of great.
Thank you Pete!!

Mizzy's Doodles
United States
About 1 month using the app
TYDAL replied April 10, 2023

Thank you for taking the time to write this wonderful review! We are thrilled that we were able to assist you with removing the branding and even went above and beyond by providing a suggestion to improve your sight. We pride ourselves on providing excellent customer service, and we are glad that we were able to meet your expectations.
Best regards, Kevin

January 20, 2023

FUI ATENDIDO MUITO BEM, COM ATÉ CONSELHOS EM UM MELHORAMENTO NA LOJA, ATENDIMENTO DE ALTO VALOR E SIGNIFICATIVO

Formind
Brazil
About 1 month using the app
TYDAL replied January 22, 2023

Estamos muito felizes por você estar gostando de nossos serviços! Seu elogio em sua revisão de 5 estrelas é muito apreciado! 🌟 Obrigado, Kevin

September 7, 2023

I am enjoying Rivo apps so far. Their Customer Service is just a keystroke away - quick, friendly, professional, efficient. I had the best experience with Team Abbie - thank you so much! I am excited to start using features provided by Rivo!

Max Power Microgreens
United States
About 1 month using the app
TYDAL replied September 12, 2023

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our app. Our team is always here to help. We can't wait for you to explore and make the most of our features!
- Lea & Rivo Team

January 5, 2023

Jel was so very helpful! 5 star service! I will definitely be using RIVO for the foreseeable future.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
TYDAL replied January 5, 2023

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. 😊 All the best, Kevin

November 27, 2022

Best app! The support are amazing would recommend to anyone to use. Arianne is the best agent i have spoken to.

ShopQuick
United Kingdom
About 1 month using the app
TYDAL replied November 27, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

Edited April 28, 2023

Abbie is the best, she helped me and fixed my problems, she deserve a raise of money and maybe some bonus

BuzzOff
Spain
About 1 month using the app
TYDAL replied May 1, 2023

Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future. - Lea, Rivo Support Manager

February 19, 2023

Awesome help and really good service, 10/10 overall.
Arianne was really sweet and helpful. Always the best service!

Dogfacesweden
Sweden
About 1 month using the app
TYDAL replied February 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Thanks, Kevin

January 28, 2023

The App is amazing, the client service is top i definitely recommand it and special mention too Paul.He is very Nice and adorable :)

Rafinity World
United States
About 1 month using the app
TYDAL replied January 30, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

Edited June 24, 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
United States
About 1 month using the app
TYDAL replied June 26, 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager