TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

August 16, 2023

I WILL DEFINETLY RECOMEND AS ITS GREAT APP AND ITS SUPPORT SERVICE IS AMAZING....LOVE IT...
I GOT INSTANT REPLY AND SOLUTION WHEN I GET CONNECT WITH SUPPORT TEAM AND MR. PETE WAS HELPFUL AND NICE MAN ON CHAT..

Dar Decent
India
About 2 months using the app
TYDAL replied August 18, 2023

Thank you so much for your amazing review! We're thrilled you loved our app and had a great experience with our support team. We appreciate your recommendation, and we're here to help whenever you need us!
- Lea & Rivo Team

July 27, 2023

Great chatting with Pete. Top notch customer experience, would text them again only for a quick chat to send GIFs

Explorer
Italy
About 2 months using the app
TYDAL replied August 2, 2023

Thanks so much for the review! It was our pleasure to provide a top-notch support experience. Feel free to chat anytime you need help!
- Lea & Rivo Team

January 3, 2023

Ich habe die App seit ca 10Minuten und bis jetzt gefällt Sie mir sehr gut. Ich hoffe das ganze besteht weiterhin genauso! Aber bis jetzt bin ich zufrieden!

UpsooMixer
Germany
About 2 months using the app
TYDAL replied January 3, 2023

Vielen Dank, dass Sie sich für unsere App entschieden haben! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

September 10, 2023

The app was fairly easy to install and set up, the more complex parts they have a chat feature and the support team member (Arianne) who i spoke to is phenomenal very speedy response and got everything set up the way i needed it, highly recommended

Toffee Apple Studios
United Kingdom
About 2 months using the app
TYDAL replied September 13, 2023

Thanks for the feedback! Glad to hear that you found our app easy to install and set up. Our team works hard to provide excellent support, and we're thrilled that we were able to help. We appreciate your recommendation!
- Lea & Rivo Team

August 19, 2022

Looking for a review app for my new Shopify store and Rivo and the lovely Betty have been very helpful and it was very quick and easy to set up and looks great. Looking forward to my first review.

Primrose Nest
United Kingdom
About 2 months using the app
TYDAL replied August 19, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

September 24, 2023

Easy to use, fast and good customer service.

EverydayKitchen
United Kingdom
About 2 months using the app
TYDAL replied September 29, 2023

Thanks for the feedback! We're glad you found our app easy to use and had a great experience with our team. Your satisfaction is our top priority! 😊
- Lea & Rivo Team

March 10, 2023

100 out of 10 the info I received help me out a lot thanks to Mica is the best I could not have had a better person then Mica

Love In Hart
United States
About 2 months using the app
TYDAL replied March 12, 2023

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin

February 2, 2023

Fast and quality customer support by Jel. Great app overall would be really nice if the ratings were also available to showcase in homepage.

theGull
Türkiye
About 2 months using the app
TYDAL replied February 2, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

June 21, 2023

Customer service was very precise and professional throughout our session, Jel went above and beyond and assisted me through the process. She also referred additional services that would improve my store experience.

VIBRANT FLOWW
United States
About 2 months using the app
TYDAL replied June 22, 2023

Thank you so much for your kind words! We strive to go above and beyond to assist our customers. We appreciate your feedback and are always happy help! - Lea, Rivo Support Manager

June 13, 2023

Incredible service! Quick and helpful Costumer service ☺ Arianne did more than what I asked for and provided the best experience possible ♥

Nippon Kingdom
France
About 2 months using the app
TYDAL replied June 15, 2023

Thank you so much for your feedback! We always aim to go above and beyond for our customers and provide the best experience possible. Have a great day! ♥ - Lea, Rivo Support Manager