TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

July 6, 2023

I am so happy with Rivo! Their customer service experience is amazing. I had an issue at 3:30 AM and they got right on it. Love these people. The reviews site is perfect for new Shopify stores.

Alternative Music Hall of Fame Store
United States
About 2 months using the app
TYDAL replied July 6, 2023

It's awesome to hear that our app is working well for your store. 🙌 Our team is always here to help! We really appreciate your kind words! 💚
- Lea & Rivo Team

July 23, 2022

This app was really easy to use, and I had customer support reach out to me. No other app I had did that. My customer support person was Abbie, and they were really sweet and helpful. This is one of my favorite apps without a doubt.

unauthorized apparel
United States
About 2 months using the app
TYDAL replied July 25, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 1, 2023

Abbie went above and beyond in getting the color scheme just right for my site! Super friendly, helpful, and responds instantly! 5 Stars!!! Thank you Abbie! :D I have multiple ecom stores and this is by far the best review app out there! Highly recommend!

Dreamcase®
United States
About 2 months using the app
TYDAL replied May 2, 2023

Thank you so much for your amazing review! We're so glad to hear that you had such a positive experience with our support team. Thank you again for choosing Rivo! - Lea, Rivo Support Manager

March 13, 2023

i was looking for a free app for reviews with images and here i found it! The app is absolutely nice and easy to understand. The support from Pete was very nice! love it!

acknOWLedged-store
Portugal
About 2 months using the app
TYDAL replied March 13, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 🙂
Best regards, Kevin

January 8, 2023

Fantastique App.
Pete est très professionnel dans tout ce qui fait. Il a été une très grande aide pour la mise en marche de l'App dans ma boutique.
Merci Pete

Paulindrix-Shoes
Canada
About 2 months using the app
TYDAL replied January 9, 2023

Vous êtes génial! Nous apprécions que vous preniez le temps de laisser des commentaires positifs et un avis 5 étoiles ! ❤️ S'il y a quoi que ce soit d'autre pour lequel nous pouvons vous aider, faites-le nous savoir à tout moment. Notre équipe se fera un plaisir de vous aider. 🙂 Merci, Kévin

April 14, 2023

Not only does Rivo have an awesome UI, the customer service is great too. Helpful responses by Abbie made by day. Keep it up!

Beautiful Walls
India
About 2 months using the app
TYDAL replied April 14, 2023

Thank you for your kind words! We're pleased that you like our app and services. If you have any further comments or questions, please don't hesitate to let us know. Our team will be delighted to assist you.
All the best, Kevin

January 28, 2023

The assistance I received today was amazing. Jel went beyond and gave me tips on how to improve my store, as I am new to this. Very thankful for the help today, thank you.

Light Soul Candles
Canada
About 2 months using the app
TYDAL replied January 30, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

September 12, 2023

Fast and nice customer support, at first I thought it was AI but they actually have real people. Free plan is great to get started and test the waters before you want to commit money. Can only recommend

Dolly Shop
Germany
About 1 month using the app
TYDAL replied September 15, 2023

Thanks for the feedback! We're glad you enjoyed our fast and friendly customer support. We appreciate the recommendation!
- Lea & Rivo Team

January 24, 2023

i,ve been using RIVO for couple months in all my stores and its absolutely amazing. costum support is there 24/7 and will reply after couple seconds. Mica was supporting me today and she was amazing and very kind & helpfull

Shapezwear
Germany
About 1 month using the app
TYDAL replied January 24, 2023

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

May 31, 2023

Love the simplicity! Support is amazing! Highly recommend this app for your product review needs. Check out there other apps too.

CoreStraight
Canada
About 1 month using the app
TYDAL replied June 2, 2023

Thank you so much for your amazing review! Your kind words mean a lot to our team. It's great to hear that you're pleased with our app and that our support has been helpful to you. Thank you for choosing Rivo! - Lea, Rivo Support Manager