TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 13, 2022

kind and easy service . I am not finished to install yet, but I think it will work fine. Thank you.

Sarahmaleen Beauty
Germany
3 months using the app
TYDAL replied March 14, 2022

Thanks so much for choosing our app. If you need assistance along the way, just let us know. We're always available to help. Best wishes, Kevin

January 16, 2023

Can not fault the team @ Rivo! Always super helpful and their apps awesome!

Customer service is beyond expectations!

DeliciouslyPlayful
Australia
3 months using the app
TYDAL replied January 16, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

October 23, 2022

Pete is the best worker he is an Og and helped me use and discover the app give him a raise and promote him

Nevoua
United States
3 months using the app
TYDAL replied October 24, 2022

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

January 31, 2023

They not only helped me remove the made by Rivo stuff, but they even gave me some pointers for my store. All of this and it was free!!! Very cool, Very Helpful, Very Fast!

House of Design Live!
United States
3 months using the app
TYDAL replied January 31, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

April 24, 2023

Arianne from Rivo is honestly amazing. She gave me great advice, helped me out with way more than I asked for and was overall super professional and nice to me. She was very engaged and willing to make sure I had everything I needed and more. She definitely needs to move up the ladder. Thank you Arianne!!
- Maya

#OneFlowApparel
United States
3 months using the app
TYDAL replied April 25, 2023

Thank you so much for taking the time to share your experience! We hope to continue providing you with the best possible service in the future! - Lea, Rivo Support Manager

May 22, 2023

excellent service by a very kind guy named paul he helped me a lot about my store and my questions i had for him

KOFREN
United States
3 months using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience with us! Our team takes pride in providing top-notch customer support, and we're happy to see that we met your expectations. Let us know if you need anything else! - Lea, Rivo Support Manager

March 11, 2023

very good customer support and also really quick would definitely recommend and will come back if I ever have problems

cupwashertok
United States
3 months using the app
TYDAL replied March 12, 2023

Thank you so much for your recommendation! We appreciate your confidence in our app and services.
Much appreciated, Kevin

February 24, 2023

The app is pretty straight forward, easily customizable. Abbie was SUPER helpful. Went above and beyond, not only assisting with what was initially requested but also providing great tips and how to's to help get my site up and running properly. Highly recommend it!

Luna's Bootique
United States
3 months using the app
TYDAL replied February 27, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best wishes, Kevin

March 20, 2023

Arianne was very helpful. I barely added the app to my store today. She responded quickly to every question. She even helped me improve my websites other functions. Which was something she didn't have to do and did it out of the kindness of her heart. I appreciate her taking the time to help me. I look forward to using Rivo. I feel that my store will benefit a lot from its Services. Thanks again Arianne!!! :)

Soothe & Succeed
United States
3 months using the app
TYDAL replied March 20, 2023

We are delighted that we were able to provide you with excellent customer service and assistance in improving your website's functions. We take pride in providing exceptional customer service and support to all of our users, and it's wonderful to know that we went above and beyond to help you.

We're glad to hear that you're looking forward to using our App and believe that it will benefit your store. Please don't hesitate to reach out to us if you have any further questions or concerns.

Best regards,
Kevin

November 12, 2022

So Far I am enjoying the App. Want to be sure to mention the customer service! Abbie is amazing and so kind and helpful. Could not have been happier with her help!

SLYH Designs & Boutique
United States
3 months using the app
TYDAL replied November 14, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin