TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,702)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.
Refine
-
By rating
I'm extremely pleased with the RIVO app that I've implemented on my website, and Paul's assistance was invaluable. The app works flawlessly, and Paul was incredibly friendly and clear in his guidance, helping me with any questions I had. Thanks to Paul's support, I was able to successfully integrate the app into my website. Kudos to Paul for his excellent assistance!
Thank you for the positive review! We're thrilled to hear how our customer support enhanced your experience with our app. Your feedback is truly appreciated.
- Kevin & Rivo Team
Pete was really helpful and sorted out my issue right away. He also offered another useful suggestion for something else I could do to improve my shopify store and gave me a link to help. Loved the funny gifs too. Great customer service.
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Abbie was simply amazing. Answered all my questions very quickly and was able to verify me for two apps. Does exactly what I wanted it to do. Very easy to use.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I had super fast and perfect support from Pete at Rivo. The system works great. Thanks again !!!!!!!!!
Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin
Super Service, schnell und hilfsbereit. Mit extra angepassten Videoaufnahmen die zur Erklärung speziell aufgenommen werden. Nur zu empfehlen!!!
Darüber hinaus lässt sich auch mit dem Kostenlosen Plan nahezu alles anpassen.
Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns zu hören, dass Sie unseren Service als schnell, hilfsbereit und zuvorkommend empfunden haben. Wir sind stolz darauf, personalisierte In-App-Funktionen bereitzustellen. Wir freuen uns über Ihre Unterstützung und Empfehlung! - Lea, Rivo Support Manager
The app is easy to use and set up and the support I received from Mica was top notch! I hope to grow our UCG and reviews with this app.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
After installing the app, Abbie was very helpful in helping me set it up for my store. It was a very pleasant experience.
We appreciate your business and are grateful that you've chosen our app for your store. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin
Easy to use and easy to set up, and also Jel (customer service agent) was very kind and to the point.
Thanks for the great app and fast customer service.
At RIvo, we strive to provide our customers with a top-notch experience, and we're thrilled to know that we've achieved that goal for you. If you have any further questions or feedback, please don't hesitate to contact us.
Best regards, Kevin
Sehr guter Custom Support, ohne diesen wäre ich wahrscheinlich nicht weit gekommen. Sehr freundlich und Hilfreich. Ich kann die app weiterempfehlen.
Vielen Dank für Ihre Bewertung! Ich freue mich zu hören, dass unser Support-Team Ihnen helfen konnte und dass Sie mit unserer App zufrieden sind. Vielen Dank für Ihre Empfehlung! - Lea, Rivo Support Manager
Great customer service, had a good experience, really helpful and found some things to add to my store all thanks to Abbie. Glad I came across this today!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin