TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,726)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

March 22, 2023

Excellent service. Very helpful. I would highly recommend this product. Rivo has so many features, and their customer service is fast and very knowledgeable. Thank you (Abbie) for your suggestions and your help.

ziplxx
United Kingdom
13 days using the app
TYDAL replied March 23, 2023

We're honored that you would recommend our app and services to others. Thank you for your continued support and confidence in us.
Much appreciated, Kevin

January 20, 2023

Rivo has great support chat Mica is a wonderful support chat. helped with answer and thank you rivo looking forward to be working with you.

clootclothing
Canada
12 days using the app
TYDAL replied January 22, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 26, 2023

Honestly I give it 10/10 as a beginner trying to get things done, Arianne Share a lots of resources that will eventually assist in achieving success. Rivo App and it affiliates is a one step to success to every beginners.
Thanks

Next Trend Space
Nigeria
12 days using the app
TYDAL replied August 30, 2023

Thank you so much for your awesome review! Our team is dedicated to making your journey a breeze. Your kind words mean the world to us, and we're beyond grateful for your trust!
- Lea & Rivo Team

January 26, 2023

Easy to use, easy to translate.
Chat with support is effortless, quick and to the point.
Almost hard to believe that this is a free app.

PostMyBeer.be
Belgium
12 days using the app
TYDAL replied January 26, 2023

Thanks so much for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

September 6, 2022

Abbie was absolutely amazing and very quick to help, highly recommend as they were very efficient and helpful.

Rustic Jade Designs Co
United States
12 days using the app
TYDAL replied September 6, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

April 8, 2022

App troppo valida, strano sia gratuita! Personale fantastico, Ryan mi ha aiutato a configurare al meglio l'app

I Luminari
Italy
12 days using the app
TYDAL replied April 8, 2022

Siamo così felici che tu ami la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟 I migliori auguri, Kevin

January 17, 2023

Amazing support and thanks to Mica I was able to set up everything in my store.
It looks great and very easy to install.

CrazyGeek
Sweden
12 days using the app
TYDAL replied January 17, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

May 22, 2023

very friendly and great customer service, very helpful and informative. Pete really went above and beyond to help me today thank you for all your help

PET VILLAIN
United States
12 days using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words! So glad to hear that our team was able to provide exceptional service. We truly aim to go above and beyond for our customers and appreciate your feedback! - Lea, Rivo Support Manager

Edited January 4, 2023

I have really appreciate it for support of my store. Jel helped me so quickly and
I would strongly recommended this app to every one.

Best regards
Mila

Easy shop
Canada
11 days using the app
TYDAL replied January 4, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 23, 2023

Jel was extremely helpful with what I needed, and quick as well. I am very pleased with the service. Thank you so much! Also, the email limit was removed, which I was so appreciative about.

Itsy's Crystal Cove LLC
United States
11 days using the app
TYDAL replied June 26, 2023

Thanks a ton for your awesome review! We're thrilled to hear that you loved our app and service. Have a great day ahead! 🎉