TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,726)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

July 10, 2023

I’m just getting started using it, but the pop up feature has been great for gaining customers. Paul was awesome to work with in customer service and went above and beyond!

That’s Ducked Up
United States
11 days using the app
TYDAL replied July 12, 2023

So happy to hear that you're enjoying the app! 🎉 we always strive to go the extra mile to make our merchants happy. If you ever need assistance, we're here for you!
- Lea & Rivo Team

September 8, 2022

Mica was an excellent help fixing our issue with the widget! We cannot thank her enough! Great app so far and we're excited to launch. We love the customization of the app.

CrazyKooky Candles
United States
11 days using the app
TYDAL replied September 8, 2022

This review made our day! Thank you so much for the kind words, and we are always here anytime you need us. 🤩 Much appreciated, Kevin

November 21, 2022

Abbie is SOOOO awesome, she was such a pleasure to talk to. She helped me set up customization and email priority. Great app and so easy to use!

Purple Ocean
United States
11 days using the app
TYDAL replied November 21, 2022

What a wonderful review! 🤩 Thank you so much for the 5-stars and positive feedback! Cheers, Kevin

November 22, 2022

The best review app. I tried several before, and i can say this is absolutely the best. Regarding the customer support via chat, it's amazing, very nice and quick to response.

DEVOAVERLO
Italy
11 days using the app
TYDAL replied November 22, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

July 7, 2023

Installing was easy and set up was great. Customer service was very helpful and well mannered. I recommend.

WillyJean
United States
11 days using the app
TYDAL replied July 10, 2023

Glad to hear that the installation was a breeze and setup went smoothly for you! 😊 Our team always strive to provide top-notch support! Thank you for the recommendation! 🙌
- Lea & Rivo Team

March 29, 2023

The employees are very nice, especially Jel, who gives me a lot of necessary help and also gave me good advice to make my page look beautiful. I thank her very much for her time, and I also believe that the other employees are just as kind and communicate well with customers. I wish them great success in what they do and I recommend using their app

JR.Creation.Design
United Kingdom
11 days using the app
TYDAL replied March 29, 2023

Thank you for your glowing review! We're thrilled to hear that we were able to provide you with the help and advice you needed to make your page look great. It's always our goal to communicate well with our customers and provide top-notch service, so we're glad to hear that we're hitting the mark. Thank you for your recommendation, and we wish you all the best with your page!
Cheers, Kevin

April 11, 2022

he spoke fast quick to resolve my problem. great service. love this app. tha nk you for eveythng . made my day esier.

Fashion by Vee
United States
11 days using the app
TYDAL replied April 12, 2022

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

January 30, 2023

Looks like it does what it says, and the support (I talked to Arianne) was just amazing. Went on ahead to install the pop-up email tool too

SeaDawg
India
11 days using the app
TYDAL replied January 30, 2023

Thank you so much for using our apps and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

April 10, 2024

系統很完整,也很方便設定,可以上傳圖片與影片,也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

岸下事物 Tydo Info
Taiwan
About 1 hour using the app
TYDAL replied April 11, 2024

很高興您發現我們的系統用戶友好且可自訂! 我們的目標是提供最佳體驗,因此我們的團隊能夠為您提供幫助真是太好了。 這是美妙的結果! 🌟
- 凱文和蒂達爾團隊

October 14, 2022

Rivo Product Reviews App is one of the best review apps in Shopify app store and they have a very fast and helpful support.

Leyla's Dream
Serbia
10 days using the app
TYDAL replied October 14, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin