TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,524)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 28, 2023

I am satisfied with the assistance I received from Jel, She worked quickly in assisting me and gave me some great pointers for my store.

ALL HERZ
United States
About 24 hours using the app
TYDAL replied October 31, 2023

Thank you for your feedback! We're delighted we could assist and offer valuable tips for your store. Here's to continued success! 🌟👍
- Kevin & Rivo Team

May 20, 2023

Pete was super helpful in removing the branding from my webpage. He also informed me of other Rivo products available for my store! I love the Rivo apps and the customer service is top notch!

Stylin Designs
United States
1 day using the app
TYDAL replied May 22, 2023

Thanks for taking the time to leave such a kind review! Were so happy to hear that team provided super helpful service and that you're loving the app. Our team is always here to support you and help you get the most out of our apps. Let us know if you need anything else! - Lea, Rivo Support Manager

August 26, 2022

Gosto bastante desse app, ele aumenta a credibilidade da minha loja, e o atendimento é super rápido e personalizada a atendente Maria até me passou umas dicas sobre a minha loja.

Qiran Steel
Brazil
1 day using the app
TYDAL replied August 26, 2022

Que bom que você gostou do nosso aplicativo e atendimento ao cliente! 🙌 Obrigado pela revisão maravilhosa, e nós realmente apreciamos você ajudando a compartilhar a palavra sobre nós! Sucesso para você e seu negócio! Tudo de bom, Kevin

April 15, 2023

Jel was great help today verifying my site and removing the branding. Thanks for the extra tip and helping me with that. Also, thanks for the extra perks! I am excited to see my business grow with the the help of Rivo apps, I have three of them.

Northstar Country Candle Co., LLC
United States
1 day using the app
TYDAL replied April 17, 2023

We're excited to see your business grow with the help of our apps, and we appreciate your support in using three of them. We're here to support your business and help you succeed. If you have any further questions or concerns, please don't hesitate to contact us.
Thanks, Kevin

November 16, 2022

I am just getting started so I cannot be 100% sure, but Therese was super helpful giving me more than I asked for!

Lilly Kay Farm
United States
1 day using the app
TYDAL replied November 16, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 25, 2022

Excellent in every way. Yaci answered all my questions and even provided helpful tips to improve my stores website. Give her a raise boss!!

orizontas-online
Germany
About 24 hours using the app
TYDAL replied November 25, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

August 22, 2022

Abbie was very helpful with all the queries I had! Response time was quick and very patient. Great service!

asta.
Australia
About 24 hours using the app
TYDAL replied August 22, 2022

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 15, 2022

Setting up this app was very easy and personalized service available to answer any questions initially. It was great speaking with Abbie who showed a true interest in my business' website and making it better in general. I look forward to taking advantage of the benefits of this app.

Resiliency Tees
United States
About 24 hours using the app
TYDAL replied November 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

February 20, 2023

I can't talk about the app, I downloaded it today. I needed help and the support team attendant "Arianne" helped me in an excellent way and solved what I needed

Better Is Free
Brazil
About 23 hours using the app
TYDAL replied February 21, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know.
Cheers, Kevin

March 19, 2023

Super service client pour une appli 100% gratuite. Très réactifs et très sympas, je recommande vraiment!

Motors Miniatures
Belgium
About 23 hours using the app
TYDAL replied March 19, 2023

Merci beaucoup pour votre recommandation. Cela signifie beaucoup pour nous et nous sommes heureux de vous avoir fourni une expérience positive.
Très apprécié, Kévin