TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 26, 2022

Arianne was great! Helped me understand the app. Rivo apps are awesome! Highly recommended! Keep up the good work.

GoGreek.shop
United States
About 17 hours using the app
TYDAL replied October 26, 2022

We are so happy that you love our apps and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

April 20, 2022

I was looking for a solution that didn't cost me an arm and a leg since my shop is new. Rivo Product Review is perfect. Not because it's free (at the moment) but because it has just the right features -- Star rating, Reviews, email reminders to collect reviews, customer pic/vid uploads, and more. I don't need an app to make me a drink, just one that won't make me drink more than I should. Plus it's super easy to set up. I did need help from Support due to my particular theme, and they were AWESOME. They had my issue fixed within hours. I highly recommend you give this app a try if you too need a Product Review app.

Ideas Run Amok
United States
About 17 hours using the app
TYDAL replied April 20, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, our team is here for you anytime. Much appreciated, Kevin

July 4, 2022

Awesome app. It is super easy to use and set up. The customer service from Pete was exceptional too!

The Kitchen Hub
New Zealand
About 16 hours using the app
TYDAL replied July 4, 2022

Excellent! It's music to our ears that you are happy with our app and support! Let us know anytime if you need further help along the way. 😊 Cheers, Kevin

November 17, 2022

Easy to use and very helpful staff. Abbie was attentive and helped me unlock the apps full potential.

Cork
Australia
About 16 hours using the app
TYDAL replied November 17, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

December 10, 2022

This is adding value to my shop besides Pete has been very helpful to explain how it works so I highly recommend this application to everyone.

World of Cherie
France
About 16 hours using the app
TYDAL replied December 12, 2022

We're so happy that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best wishes, Kevin

July 11, 2023

Pretty Good app, hope that growns up and make really good stuff for free more and more. The support is pretty good to. helps with the all things that you need to do. thanks.

TUDALSHOP
Brazil
About 15 hours using the app
TYDAL replied July 13, 2023

Thanks for the awesome review! We're glad that you're enjoying our app. 😄 We're constantly growing and working hard to bring you even more amazing features. And our support team is always here to lend a hand with whatever you need.
- Lea & Rivo Team

September 13, 2023

The app is really good and the customer assistant Mica helped me to solve some problems I had instantly. very friendly customer service.

My Store
United Kingdom
About 15 hours using the app
TYDAL replied September 15, 2023

We appreciate your kind words! Glad to hear you found our app and our support team helpful. Thank you for choosing Rivo!
- Lea & Rivo Team

October 15, 2023

nice APP!

Hundiz
Germany
About 14 hours using the app
TYDAL replied October 17, 2023

Thank you! We're glad you're enjoying the app. If you need anything, just let us know.
- Lea & Rivo Team

February 12, 2023

Spoke in Chat with Paul, who is amazing and very helpful... answered all my questions and went over and above in making sure I had all the features the system can provide.. Really appreciate the great customer service... Again.. Thanks Paul...

Studio One Noosa
Australia
About 14 hours using the app
TYDAL replied February 12, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

November 19, 2022

Ich bin sehr Begeistert von dem Kundenservice. Sie waren wirklich richtig schnell aber vorallem Super nett. Möchte gerne überall diesen Service genießen dürfen :)

ExklusiveDeals
Germany
About 14 hours using the app
TYDAL replied November 21, 2022

Es ist Musik in unseren Ohren, dass Sie mit unserem Kundenservice zufrieden sind! Vielen Dank für Ihre positive Bewertung! Wenn es noch etwas gibt, bei dem wir Ihnen helfen können, lassen Sie es uns einfach wissen. Alles Gute, Kevin