TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,809)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

February 24, 2023

Great support and fast response team, does not seem like a bot.

thepawfections
United States
18 days using the app
TYDAL replied February 27, 2023

Your words made our day! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

May 8, 2023

Oh I needed that laugh today! The app is easy to understand for a beginner like me, which is great! But Paul, so funny

VillHöver
Sweden
18 days using the app
TYDAL replied May 9, 2023

Thank you for your kind words! We strive to make our platform user-friendly for everyone. We're so grateful for your support and hope you continue to enjoy our app! - Lea, Rivo Support Manager

August 19, 2022

My experience with Betty from support was first rate! Thank you Betty. I am kind of new to the App but it appears to load and install well.

Loving Brew Coffee
United States
18 days using the app
TYDAL replied August 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin

January 17, 2023

Excelente aplicativos amei demais veio para nos propulsiona uma experiencia incrível ....................................

LUXIS SHOP
Brazil
18 days using the app
TYDAL replied January 17, 2023

Estamos tão animados que você ama nosso aplicativo! Seu elogio em sua avaliação de 5 estrelas é muito apreciado! 🙌 Tudo de bom, Kevin

April 28, 2023

The best app to use for product reviews Jel helped me with all of my needs and even gave me some tips and tricks for my website I definitely recommend asking for Jel.

FaceBeauty
Czechia
18 days using the app
TYDAL replied May 1, 2023

Thank you so much for sharing your positive feedback! It's great to hear that Jel was able to help you with the app and offer some valuable tips for your website. We appreciate your support! - Lea, Rivo Support Manager

April 5, 2023

Paul was efficient and effective in answering all my queries. I am excited for this app and the partnership with Rivo.

Rug Plugg
South Africa
18 days using the app
TYDAL replied April 5, 2023

We're pleased to hear that we were able to assist you and provided excellent customer service by answering all of your questions promptly and accurately. If there's anything else we can do, just let us know. Our team will be delighted to assist you.
Best regards, Kevin

January 18, 2023

So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.

Lsting
Hong Kong SAR
18 days using the app
TYDAL replied January 18, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

February 6, 2023

The representative Arianne, was extremely helpful. She originally helped with removing the branding from my site, but even when the extra mile to give me a couple of pointers and the web links to help with my store. Will use this and further products in the future from the company!!

Discounted Apparel and Accessories
United States
18 days using the app
TYDAL replied February 6, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

August 4, 2023

Had a great experience getting help from Mica today. Fast, friendly and positive!
Even gave me some extra invaluable Shopify tips which were great as I just launched my store. Thank you so much!!!
//Yenny

Yenny's Happy Biz
Australia
17 days using the app
TYDAL replied August 7, 2023

Thanks so much for the sweet review! We're thrilled our team provided great help and the tips were useful for your store! If you need anything else, don't hesitate to reach out!
- Lea & Rivo Team

February 24, 2023

I was customizing my shop and I saw where I could get Rivo's branding removed. I clicked on it and met Abbie in the chat. She was phenomenal and even showed me how to change my Favicon which I didn't even know you could do. She was super helpful and easy to talk to. Keep her on the team!

MOVE FWWD
United States
17 days using the app
TYDAL replied February 27, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin