TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Nice app, it has a lot of options, I like a lot that you can import different product reviews with the same CSV file. The support is incredible, they responded me in 1 min.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for using our app! - Kevin
It was really easy to set up overall. Anywhere I had a question, I could hop into the chat and ask for clarification. Jel was amazing helping me.
It's still early for me to completely review the app, but I am impressed with the features and the price!
Thank you for your kind words! We're happy to hear that setting up the app was easy for you and that our customer support team was able to assist you with any questions you had. We hope that you continue to enjoy using our app. - Lea, Rivo Support Manager
I've just Installed this app and I'm appreciate what Abbie provided for me especially the new functions I've never heard about
We truly appreciate you using our app and thank you for taking the time to leave positive feedback! Please feel free to contact us if you have any other questions. Best regards, Kevin
The app is good, the method of uploading a csv file was a bit tricky for me as the format for product id and date seems to change on its own once uploaded. tried spreadsheet and it worked. Th reason i came here to review is the sweet customer service staff. PETE was a great help to me abt using the app and plus he also went an extra mile and provided me with great suggestions for my store. Thanks pete!!
Have dealt with both Abbie and Arianne. Both deliver top notch service and solve my problems quickly and efficiently while also providing extra information! The app works well and the customer service is above and beyond.
Thank you for your amazing review! We take pride in going above and beyond for our customers and are glad to hear our app is working well for you. Please don't hesitate to reach out if you need any additional assistance in the future. - Lea, Rivo Support Manager
I’ve just started to use this app but I’m really satisfied! Setting it is easy, instructions are clear and the layout is definitely user friendly.
I had the change to chat with their assistance, one of the best support I’ve ever reached out to! Thank you again Paul for your kind assistance✨
So happy to hear you're having a great experience with our app! 🎉 Our support team is always here to help. Enjoy using the app, and if you need anything else, we're here for you! 😊
- Lea & Rivo Team
Jel is quick, professional and great to work with! She helped set up everything in less than 5 minutes and it worked seamlessly on Shopify!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Arianne was very fast and helpful. Verified my site so I got access to features that I needed. Thank you!
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin
Many thanks Rivo
you have great stuff specially Abbie
I am very comfort after she guide me to right way and helped me to know evrything
again Many thanks Rivo and Abbie
Thank you so much for the wonderful feedback ! As a team, we strive to give the best guidance & support. We really appreciate your business and hope to continue to exceed your expectations in the future! - Lea, Rivo Support Manager
I've already tested many review applications and even wrote the code for one, but for my needs RIVO is the best, exceptional service and very helpful staff
This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin