TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Once you uninstall the app, It just leaves their reviews there causing your site not to be usable for a day or 2 cause customers will see 2 reviews on your page one that you want and one from this supplier.
Issue was sorted promptly with Lea her service was exceptional!!!
Hi Santic,
Lea here from Rivo! Thank you for letting us know and so sorry for the trouble with leftover code.
I've sent you an email to reach out and get to the bottom of this issue.
Feel free to contact me back anytime at lea@rivo.io.
Regards,
Lea
Customer Service is Excellent & Easy Installation. Will give four start because I have just installed it so I can not say much about performance. Will review again after using for a while
Hi Bodycreativity Products team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Great chat support, fixed my issue so quickly
Thank you so much for the kind words! We're happy to hear that our support team solved your problem quickly. We're here to help whenever you need us!
- Lea & Rivo Team
Nice App, Nice customer service. Still learn how to confiure it. They do 24/7 customer service for a free app. Amazing.
Wonderful! Thanks so much for leaving a positive feedback and review! 🙌 Cheers, Kevin
amazing app and the best support ever. I loved it.
It's so easy to use and everything quick and simple
Thank you so much for your incredible review! So awesome to hear you had a great experience with our support team. Thank you for choosing Rivo! - Lea, Rivo Support Manager
The rep was very knowledgeable and cordial to assist me during the inquiry process. I would recommend to work with her again. She knows and is an expert in the field.
Thank you for the wonderful review! 🙌 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Abbie was a great help. She was polite and friendly. I have just started working with this app and am excited to use it. There are great features that will benefit my store's visitors. Reviews are important but there is so much more to this app. Abbie, thank you for the compliment it was appreciated. And thank you for the Instagram suggestion. I am looking forward to many years of partnership. Thanks again.
Thank you so much for taking the time leave us a review! We really appreciate it. It's our pleasure to help you with any questions or concerns you may have. We look forward to assisting you again in the future! - Lea, Rivo Support Manager
I have been super impressed with the customer service with Rivo so far. It's so great to have these apps as a resource for small businesses like mine. Arianne was super helpful today with getting my review app up and running. I like that I can reply to reviews and that customers can leave a picture or video file with their review.
Thank you for taking the time to share your experience! So glad to hear that you're enjoying the app and its features. Your support means the world to us, and we're here for you anytime you need us!
- Lea & Rivo Team
So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.
Thanks for choosing our app! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin
best customer support I've ever had, Abbie is just great and super friendly, helped with setting up a lot of things with the app. The review widgets look great better than all the other apps out there and super userfriendly.
Thank you so much for taking the time to share your experience with us! Glad to hear that you're enjoying our app and found it to be user-friendly. We appreciate your support! - Lea, Rivo Support Manager