TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,812)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

February 23, 2023

Great! Received amazing support from Abbie, she was amazing. Thank you Rivo Reviews for your application

Gostegui
Mexico
6 days using the app
TYDAL replied February 23, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support.
Cheers, Kevin

Edited June 15, 2023

Other than helping me verifying my store and other stuff, they really did help me a lot! Also they come up with extra tips after looking at your store. Very helpful! Thanks to Jel for assisting me!

Agevore
Philippines
6 days using the app
TYDAL replied June 16, 2023

We appreciate your kind words and positive feedback. If you have any more questions or need further support, please don't hesitate to reach out. Our team here at Rivo will be delighted to assist you. 😊 - Kevin

September 4, 2023

I was not expecting such extraordinary services from the Rivo Team. Product the also great in features and smooth with Shopify in connectivity and response. I am so impressed and highly appreciated. 100% recommended to all.

Martflux
Pakistan
6 days using the app
TYDAL replied September 8, 2023

Thank you for your amazing review, it means a lot to us! We're thrilled you had a great experience with our app and support team. We appreciate your recommendation!
- Lea & Rivo Team

Edited May 22, 2023

I experienced an issue with the software and Paul from Rivo immediately came to the rescue and resolved the issue, great service!

The Makeup Bar
United States
6 days using the app
TYDAL replied May 22, 2023

Hi David! So sorry for the trouble, but we're glad to hear that the issue is now resolved for you. We appreciate you giving us the chance to make things right. please don't hesitate to reach out if you need anything else in the future. - Lea, Rivo Support Manager

March 22, 2022

Great customer service. If you have the chance to deal with Laurence you're in luck. Great guy... great attitude

Ktyledon
Canada
6 days using the app
TYDAL replied March 25, 2022

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine

November 3, 2022

Customer support is 10/10 and 'Abby' was a pleasure to work with, app is highly recommended and free to use. Love it.

Kitchenhanced
United Kingdom
6 days using the app
TYDAL replied November 4, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 17, 2023

5* all around! Amazing app, amazing support and great amount of apps and possibilities. 100% recommended.

DeSupBros
Netherlands
6 days using the app
TYDAL replied July 20, 2023

Thanks so much for the awesome review! 😊 We're thrilled to hear that you love our app and the support we provide. We appreciate your recommendation! 🙌
- Lea & Rivo Team

February 23, 2023

Ottimo servizio clienti, celeri e competenti. L'app non è nella mia lingua ma risulta comunque facile da utilizzare. Feedback positivo!

Huskill
Italy
6 days using the app
TYDAL replied February 23, 2023

Siamo così felici di sapere che ti è piaciuta la tua esperienza con noi. Grazie per il tuo feedback positivo!
Molto apprezzato, Kevin

March 24, 2024

it was a good experience so far i just installed the app and seems everything working well.
i really like the chat support they answer quickly and he even gave me some suggestions to add for my store.

cozylovely
United States
2 days using the app
TYDAL replied March 25, 2024

Great to hear you're having a good start! We're always here to help and provide suggestions to make your store even better. Thanks for choosing us!
- Kevin & TYDAL Team

July 28, 2022

Great product and even greater customer support! You get your problem solved in one minute. And the app is very friendly to these who just start their small business, since the most amazing functions are free to use!

ISTORIST
Germany
6 days using the app
TYDAL replied July 28, 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin