TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Perfect app and an awesome support team. Jel was again amazing and helped with everything. Definitely recommend!
Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you and make your experience a great one. We appreciate your recommendation and wish you all the best for your business. - Lea, Rivo Support Manager
It was simple set up. Paul help answer any questions I had to make it smooth. Excited to start using the app
Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have. Much appreciated, Kevin
Great customer service and easy to use app.
So far I like it and hope it continues to work without any issues.
Thank you so much for the lovely feedback! Glad to hear that you're enjoying our app and our customer service. We'll do our best to provide you with a smooth experience. Let us know if you need any assistance in the future. :) - Lea, Rivo Support Manager
I was really more impressed by the customer service rep Harleen! Great personality and made the experience for me absolutely phenomenal. I was incredibly impressed.
We're so excited to see that you had a phenomenal experience with our services! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin
Whilst I've not had any reviews left yet, setting up the app was completely hassle free and Mica really helped me out, not only with verifying my store but also with removing 'powered by shopify' from my footer (which she pointed out to me). Excellent service so far, and the pop up email subscription box is worth getting as well!
Thank you for your amazing feedback! 😊 It means a lot to hear that your experience with our app setup was hassle-free. 🙌 We're glad our team provided great support and we're thrilled you're enjoying the app! Let us know if there's anything else we can do for you!
- Lea & Rivo Team
The customer support is unmatched! They respond instantly and are as kind as you can imagine! Highly recomment!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Arianne was amazing. She took the extra time to personally help me with my csv file was missing some reviews being uploaded. Very patient and kind. Thank you guys so much!!! Great staff.
We appreciate your feedback! Happy to hear that you had a great experience with our team. Thank you for the kind words and support!
- Lea & Rivo Team
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
The support team was quick and responsive for setting up my page.
Well see how it goes but the initial response left a good feeling
So happy to hear that our support team was able to help set up your page! 🚀 We're thrilled to have you on board and can't wait to see how things go. If you have any questions or need assistance, we're here for you! 🙌
- Lea & Rivo Team
Paul was very helpful!! Always a great experience with Rivo customer service reps. I would recommend all their apps. Thanks :)
It's great to hear that our app is meeting your needs and expectations. Thank you for taking the time to share your positive experience with us.
Much appreciated, Kevin