TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,809)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 28, 2023

The advice and help from Paul just makes my day in regards to building my brand and business!
I have Paul as my consultant today - He is absolutely helpful, professional and efficient! Not to mention he is also very nice.
As a business starter, he gives me confidence and incredibly useful information in just a short chart. Brilliant!! Thank you very much Paul!

Melody Law's
Australia
14 days using the app
TYDAL replied January 30, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 26, 2023

Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.

Java Sunrise Coffee
Australia
14 days using the app
TYDAL replied January 27, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

August 8, 2023

amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody

Tricky Breeze
Israel
13 days using the app
TYDAL replied August 10, 2023

Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team

February 3, 2023

Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction

TDC Visuals
United States
13 days using the app
TYDAL replied February 5, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

June 23, 2022

Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!

Milo Cosmetics
Sweden
13 days using the app
TYDAL replied June 23, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

June 13, 2023

Rivo is a very helpful tool that I will strongly recommend to all online owners. Rivo is a great tool for businesses.

DaystarKing
United States
13 days using the app
TYDAL replied June 15, 2023

Thank you for your kind words! We're so glad to hear that you found our app to be a helpful. We appreciate your recommendation! 🙌 - Lea, Rivo Support Manager

April 29, 2023

Paul is an awesome guy, helped out instantly and gave me great support - defo worth a promo, or 2!!

In all seriousness, great support - fast, fun, and efficient!

MiniWave
United Kingdom
13 days using the app
TYDAL replied May 1, 2023

Thank you for the kind words! It's great to hear that you had a positive experience with our app. We pride ourselves on delivering fast and efficient support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

March 5, 2023

Had a very pleasant experience - Arianne helped me with everything and gave really good service!

Can absolutely recommend

ZARL
Denmark
13 days using the app
TYDAL replied March 6, 2023

Thank you so much for your recommendation! It means a lot to us and we're glad to have provided you with a pleasant experience.
Much appreciated, Kevin

May 17, 2022

Galera, Instalei hoje, Instalem e depois me agradece, é fora do normal, melhor que muitos apps pagos, o suporte é incrível, muito bom !!!

Loja ShopiStart
Brazil
13 days using the app
TYDAL replied May 17, 2022

Maravilhoso! 🙌 Muito obrigado por escolher nosso aplicativo e compartilhar o feedback positivo! Se surgirem outras perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Tudo de bom, Kevin

March 22, 2023

Excellent service. Very helpful. I would highly recommend this product. Rivo has so many features, and their customer service is fast and very knowledgeable. Thank you (Abbie) for your suggestions and your help.

ziplxx
United Kingdom
13 days using the app
TYDAL replied March 23, 2023

We're honored that you would recommend our app and services to others. Thank you for your continued support and confidence in us.
Much appreciated, Kevin