TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.
Refine
-
By rating
I want to take a moment to express my gratitude for the outstanding assistance I received from Abbie. Her help was not only incredibly valuable but also delivered with a level of excellence that exceeded my expectations. Thank you!
Thank you for your kind words! 😊 It's awesome to hear that our assistance exceeded your expectations. Thanks for taking the time to share your experience!
- Lea & Rivo Team
Abbie was great in answering any of my questions ,and she has great customer service. 10/10 recommend and she needs a raise.
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your wonderful feedback and recommendation!
Much appreciated, Kevin
Jel is great and very observant. She offers great advise for your store's productivity as well, not just related to the app. Great customer service thus far!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
So far it works great! The support team is responsive and helpful.
Fantastic to hear! We're thrilled our app is working well for you. Our support team is always here to assist whenever you need.
- Kevin & TYDAL Team
This is a great app to use and very user friendly. Arianne assisted me and was very nice and personable. She was a pleasure to work with and we definitely encourage others to give this app a try for reviews on their products! We look forward to using their services on shopify as well as their new and upcoming apps! Thank you again Arianne
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Abbie was a huge help. My question was quickly answered. She went above and beyond and added some extra features for me.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin
Great customer support, really helped me and It was very easy to chat, solved all my problems and more!
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
I have just used the application, and I am discovering all its features, it seems that everything is well done!
I want to thank Paul from Rivo team for his assistance, I give him 5 stars, everything is great! thank you
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Asked for help regarding the branding on the reviews itself. One small support talk and all issues were solved! Great team to work with definitely reccomend.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
At first I thought it wasn't working but it just needed a few seconds to refresh! Super easy to use and it's free which is even more helpful. It even allows a customer to post a picture and give them a discount incentive for it.
Customer service is such a big help too. Messaging with Mica was the best instant chat experience I've had with an associate. That can really brighten your day so I appreciate their enthusiasm! She provided more helpful ways to use the app too!
Thank you for taking the time to write such a thoughtful review of our product! We're thrilled to hear that you found our app easy to use and were able to provide you with the functionality that you needed. It's great to know that we've provided you with additional information on how to use our app in even more helpful ways. We're always here to help, so please don't hesitate to reach out if you have any questions or concerns in the future. Thank you again for your kind words!
Best wishes, Kevin