TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,812)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 11, 2023

great customer service from abbie, very helpful! definitely recommend this app, very easy to set up as well

EMPWR ACTIVE
Singapore
5 days using the app
TYDAL replied May 12, 2023

Thank you so much for your kind words! Awesome to hear that you found our app easy to set up. We appreciate your recommendation and are here to help when you need us! - Lea, Rivo Support Manager

November 24, 2022

Excellent in every way. Answered all my questions and even provided helpful tips to improve my stores website. Give her a raise!

Intelligent Artworks
United States
5 days using the app
TYDAL replied November 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 28, 2024

Great simple review app that looks stunning. Wonderful customer service with quick and efficient service. Thanks, Sam. Easy to use and even has follow-up emails to get reviews from customers. Thanks, TYDAL!

Love Light Minnesota
United States
20 minutes using the app
TYDAL replied May 30, 2024

Thank you for the awesome feedback! 🌟 We're thrilled you love our app and service. Your satisfaction means the world to us! 😊
- Kevin & TYDAL Team

May 31, 2023

Arianne heeft mij supergoed geholpen! Ze was erg vriendelijk en behulpzaam. Ik zou ze zeker aanraden.

THE STORYLINE AD
Netherlands
5 days using the app
TYDAL replied June 2, 2023

Heel erg bedankt voor je vriendelijke woorden! Ik ben verheugd te horen dat ons team u uitstekend kan helpen. Het was ons een genoegen om te helpen, en we stellen uw aanbeveling zeer op prijs. Als je in de toekomst nog iets nodig hebt, aarzel dan niet om contact op te nemen. - Lea, Rivo Support Manager

December 4, 2022

Just installed app today, but so far I am liking it! The user interface seems simpler and easier to learn/use than some others I've tried, but still has all the main functionality I need. Plus, I had a couple of questions that Lance answered quickly and correctly - I am pleased with my experience so far.

Jane Botanicals
United States
5 days using the app
TYDAL replied December 4, 2022

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin

October 5, 2023

Service très réactif et efficace. Merci beaucoup

SOEURS
France
5 days using the app
TYDAL replied October 9, 2023

Je vous remercie pour vos aimables paroles! Nous visons à être rapides et efficaces au service de nos précieux commerçants. Votre satisfaction compte beaucoup pour nous.
- Lea & Rivo Team

April 25, 2024

App is amazing for adding reviews easy to setup and support help is quite good. Quick to respond. Very valuable

Friends Home Store
United Kingdom
About 8 hours using the app
TYDAL replied April 29, 2024

Thanks for your great review! We're thrilled to hear that you found our app easy to set up and our support helpful.
- Kevin & TYDAL Team

November 11, 2022

Excellent support de Mica ! Elle m'a aidé durant l'installation du widget. ça fonctionne correctement, merci.

Pyroxia
France
5 days using the app
TYDAL replied November 14, 2022

Nous apprécions vraiment la critique 5 étoiles! Ces critiques font notre journée ici. 😊 Merci, Kévin

March 21, 2023

migrated to Rivo from another app, had a little issue with review import & display, and reached out to Abbie, whose really helpful and raise the case priority to the tech team to fix the problem.

Mallowau
Australia
5 days using the app
TYDAL replied March 21, 2023

We are glad that we were able to assist you effectively and raised the case priority to our tech team for a resolution. Providing excellent customer service is a top priority for us, so we are pleased to know that we were able to address your concerns. Thank you for choosing Rivo, and please let us know if you need any further assistance.
All the best, Kevin

March 13, 2022

Amazing customer support, Arianne is very kind and helpful. Very good and original features, 10/10 would recommend.

kualityfashion
Türkiye
5 days using the app
TYDAL replied March 14, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! Cheers, Kevin