TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,472)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 4, 2022

il servizio clienti è eccezionale,Betty è stata gentilissima,
consiglio a tutti questa app.
superrrr

modalida
Italy
About 2 hours using the app
TYDAL replied August 4, 2022

Le tue parole gentili significano il mondo per noi! Grazie mille per il feedback positivo e per aver contribuito a condividere la parola su di noi! 🤩 Molto apprezzato, Kevin

May 27, 2022

I've just installed the app. Simple and easy. Friendly customer support. Abbie was amazing and helpful.

Bellveri
United Kingdom
About 2 hours using the app
TYDAL replied May 30, 2022

Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 All the best, Kevin

September 6, 2022

I've looked at so many apps and think I finally found it. It's really easy to use and keeps your site clean and intuitive without cluttering your layout. Thanks Arianne!

Fatty Birdy
United States
About 2 hours using the app
TYDAL replied September 6, 2022

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! Cheers, Kevin

January 12, 2023

Jel was very helpful in setting up things for me and went above and beyond with additional features! Support was amazing!

MyMasjid Digital
United Kingdom
About 2 hours using the app
TYDAL replied January 16, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

August 1, 2023

This app is very user friendly, and the customer support is extremely helpful I was able to update colors and text on my store, Abbie went above and beyond to help. I would definitely recommend anyone looking for a reviews app to download this one. I'm extremely happy with the results on my website.

SHEEK BODY, LLC
United States
About 2 hours using the app
TYDAL replied August 4, 2023

Thanks for sharing your experience with our app! 😄 We're thrilled to hear that you found our app to be user-friendly and that our support team was able to assist. We truly appreciate your recommendation.
- Lea & Rivo Team

October 11, 2023

My experience with this app and customer service team, especially Paul, is exceptional. I highly recommend it!

Glam Aura Boutique
United States
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for the kind feedback! We're thrilled you had an exceptional experience with our app and our customer service team. We appreciate your recommendation!
- Lea & Rivo Team

May 25, 2023

Abbie was one of the best customer representatives I have every chatted with. She gave me really good advices for my website and she was very helpful.

UniqSphere
United States
About 1 hour using the app
TYDAL replied May 25, 2023

Thank you for sharing your experience. That's fantastic to hear! We're glad that our team was able to provide you with helpful advice and assistance! Please don't hesitate reach out if you need anything else in the future. - Lea, Rivo Support Manager

December 7, 2022

Réponse très rapide et sympathique, je recommande, je dois juste prendre en main l'application qui m'a l'air facile d'utilisation

Lacornador
France
About 1 hour using the app
TYDAL replied December 7, 2022

Tu es tellement incroyable! 🎉Merci beaucoup pour l'avis positif et pour nous avoir recommandés à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin

May 12, 2023

I recently had the pleasure of receiving outstanding support from Jel, a dedicated team member from Rivo. Recommend the app as well!

MistyMountain
Netherlands
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience with us! We're delighted to hear that you had a great experience with our team. We appreciate your review and hope to continue providing top-notch service to you in the future. - Lea, Rivo Support Manager

August 1, 2023

Working with Rivo and their customer service team has been a breath of fresh air. The app works well and does what we need it to do while being user friendly. Rivo customer service is quick to respond and very helpful. We look forward to seeing how the Rivo apps work for us long term, but so far we're really happy them.

Grace & Balance
United States
About 1 hour using the app
TYDAL replied August 4, 2023

Thanks for your awesome review! 😊 We always strive to be prompt and helpful, it's great to know we're hitting the mark. We can't wait to continue supporting you and ensuring that we exceed your long-term expectations!
- Lea & Rivo Team