TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,809)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 5, 2023

amazing customer support! The team helped me fix issues with my imported reviews, they were quick. special thanks to pete.

fliqospin
India
14 days using the app
TYDAL replied March 6, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

August 24, 2022

Great product, great assistance from the team. Lance did a great job getting my website up to speed with the reviews and assisting me with all the questions I had and even the ones that I didn't know I had! 5 Star recommendation all-around.

Melanin Haven
United States
14 days using the app
TYDAL replied August 24, 2022

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 24, 2022

Great quick and easy to use, Abbie was awesome at helping me get free VIP setup. Highly recommend for product reviews and their popup service too

Earth Elements NZ
New Zealand
14 days using the app
TYDAL replied November 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin

January 17, 2023

Very helpful. Good service and communication. App Rvo product review seems to be good thus far into my usage.

Eagle_Supplements
United States
14 days using the app
TYDAL replied January 17, 2023

Thanks so much for leaving a positive 5-star review! Much appreciated, Kevin

June 26, 2023

Five star review here! First, Paul responded within literally 60 seconds. He was incredibly helpful with what I needed and took care of it asap. Second, Paul offered additional input on my site and how to make changes that I will definitely benefit from. Third -- very nice, polite and easy to work with. I can't thank Paul and Rivo enough.

Carabella
United States
14 days using the app
TYDAL replied June 29, 2023

Thank you so much for your fantastic review! 😊 We really appreciate your kind words and we're thrilled to hear that our team was responsive, helpful, and offered valuable insights. It was a pleasure working with you! 💙 - Lea, Rivo Support Manager

April 13, 2023

Génial , très bien services clients et communication je vous remercier Rivo pour votre soutien, merci beaucoup .

FLEX AM
France
14 days using the app
TYDAL replied April 13, 2023

Merci beaucoup pour l'avis ! Notre objectif est de dépasser vos attentes et nous aimerions entendre vos commentaires sur la façon dont nous pouvons améliorer votre expérience avec l'application. Écrivez-nous à tout moment.
Cordialement, Kévin

January 28, 2023

The advice and help from Paul just makes my day in regards to building my brand and business!
I have Paul as my consultant today - He is absolutely helpful, professional and efficient! Not to mention he is also very nice.
As a business starter, he gives me confidence and incredibly useful information in just a short chart. Brilliant!! Thank you very much Paul!

Melody Law's
Australia
14 days using the app
TYDAL replied January 30, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 26, 2023

Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.

Java Sunrise Coffee
Australia
14 days using the app
TYDAL replied January 27, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

August 8, 2023

amazing app, the costumer service is the best! helped me alot, amazing support team (Pete) and i reccomend everybody

Tricky Breeze
Israel
13 days using the app
TYDAL replied August 10, 2023

Thanks so much for your awesome review! We're thrilled you loved our app and found our support amazing! 🙌🏼 We're here to help always, and we truly appreciate the recommendation!
- Lea & Rivo Team

February 3, 2023

Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction

TDC Visuals
United States
13 days using the app
TYDAL replied February 5, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin