TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

November 20, 2022

Finalizing our install was a snap thanks to Lance's fine help. We look forward to seeing how our customers really feel about our products and service.

S'Mishues
United States
About 5 hours using the app
TYDAL replied November 21, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best wishes, Kevin

November 3, 2022

awesome customer support Arianne did really good job in helping me set up the app and everything went smoth

Smurfs
Algeria
About 5 hours using the app
TYDAL replied November 3, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

July 24, 2023

Good stuff. Help me alot. But the problem witht his review is that i cannot submit review with less word as intended. So need to make up shit to continue. Fix your review settings. Cheers.

Letterhythm Studio
Malaysia
About 5 hours using the app
TYDAL replied July 26, 2023

Thanks for the feedback! We're glad we could help you out. 😊 Sorry to hear about the review issue. Feel free to reach out to our support team and we'd be more than happy to assist with anything! Have an awesome day! 🎉
- Lea & Rivo Team

November 14, 2022

excellent and straightforward app. Easy to use with some good options. Customer service as well very Good. Abbie helps me unlock and add good options to my app in a minute. Thank you so much

( BRACHA STUDIO )
Canada
About 5 hours using the app
TYDAL replied November 15, 2022

So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

March 2, 2023

I recommend Rivo, great support, the apps are practical and dynamic. Jel at support was professional and outstanding!

My Smoothie Maker
United Kingdom
About 5 hours using the app
TYDAL replied March 2, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. 🙂
Thanks, Kevin

November 19, 2022

Arianne was amazing , she helped me to understand the app and send me some docs to know how to use it, thank you

monminikoala
France
About 5 hours using the app
TYDAL replied November 21, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 30, 2023

Eu achei incrível a atenção e o suporte com a atendente.
Muito bom app vou recomendar para meus amigos

Loja da Leka
Brazil
About 4 hours using the app
TYDAL replied March 30, 2023

Suas gentis palavras significam muito para nós e agradecemos a oportunidade de atendê-lo. Obrigado por nos recomendar!
Muito apreciado, Kevin

October 24, 2023

Day one review! Just installed both the Rivo Reviews and Rivo Rewards apps and both of them have a proper professional feel about them and just work out of the box with next to no technical knowledge needed.
If you do need some help though make sure you chat with Arianne who was by our side throughout the setup process and made sure everything went smoothly.
Definitely recommend.

Dog Treat Boutique
United Kingdom
About 4 hours using the app
TYDAL replied October 31, 2023

Thank you for leaving feedback! We're happy that our apps met your expectations and that our support was of great help. Your recommendation means a lot to us.
- Kevin & Rivo Team

September 8, 2023

great features!

Rêvasserie Studio
United States
About 4 hours using the app
TYDAL replied September 13, 2023

Thanks for the feedback! We're glad you're enjoying all the app's features. Have a great day!
- Lea & Rivo Team

April 7, 2022

My chat with Betty was great! She was so helpful and if all the customer service and help is like this that is fantastic. Can't wait to start using this app.

The Cosmos and Beyond
United States
About 4 hours using the app
TYDAL replied April 7, 2022

We're so pleased to hear that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin