TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,505)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 10, 2022

I am about to start using the app, Arianne from the customer service helped me with some initial set up. Extremely fast and friendly

La fabbrica del giocattolo
Italy
23 days using the app
TYDAL replied October 17, 2022

Hey, La fabbrica del giocattolo team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

March 21, 2023

Great app, wonderful support staff. Definitely recommend. We've been looking for an app like this for a while, and now we've found it!

Leading Solutions
New Zealand
About 19 hours using the app
TYDAL replied March 21, 2023

Thank you for your kind words and for recommending our app! It's always rewarding to hear that our customers are satisfied with our products and services. Thank you for choosing our app, and please let us know if you need any further assistance.
Best regards, Kevin

February 13, 2023

this app is so usefull! It saved me lots of boring hours adding reviews on my store and even the support i gained from Paul is the best EVER!!!

PD SHOPP
Brazil
About 19 hours using the app
TYDAL replied February 13, 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for leaving a wonderful review! 🙌 All the best, Kevin

October 22, 2022

Very helpful! Therese is fabulous! Thank you for the excellent prompt service. it is easy to use, thank you

OivaShop®
China
About 19 hours using the app
TYDAL replied October 24, 2022

We really appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

September 14, 2023

The customer service is really top notch! Not an exaggeration. Thanks again Abbie!

Alpha Dream Technology
United States
About 18 hours using the app
TYDAL replied September 15, 2023

Thank you for your lovely review! We're glad you had a great experience with our team! We appreciate your kind words.
- Lea & Rivo Team

August 31, 2022

Ottima app , meglio anche di alcune a pagamento, si puo personalizzare e mettere le foto . Supporto eccezionale , veloci , e gentilissimi .

Italiae Gustum
Italy
About 18 hours using the app
TYDAL replied August 31, 2022

Sono così felice che tu ami la nostra app e i nostri servizi! 🙌 Grazie per la meravigliosa recensione e apprezziamo davvero che tu abbia contribuito a condividere la parola su di noi! Auguri per il successo a te e alla tua attività! Tutto il meglio, Kevin

June 24, 2023

I was so impressed by the team member Jel who helped me with my query. Highly recommend them
Thank you Jel for the quick support you provided

Denim Demands
Australia
About 18 hours using the app
TYDAL replied June 26, 2023

Thank you so much for taking the time to leave a review. We're thrilled to hear that our support team was able to assist you and that you had a great experience with our app. We appreciate your recommendation and are so glad we could help you out! 🤗 - Lea, Rivo Support Manager

July 23, 2023

Amazing support team! Really solved my doubts in real quick time. Had an amazing experience. Try it out!

D tales
India
About 18 hours using the app
TYDAL replied July 26, 2023

So glad to hear that you had an amazing experience with our support team! 🎉 We're here to help anytime! Thank you for sharing your feedback and recommending us!
- Lea & Rivo Team

May 31, 2023

very good and prompt customer service, solved my question briefly, tnx! will recommend to use the app, my experience till now it's very good.

sunifyco
Bulgaria
About 18 hours using the app
TYDAL replied June 1, 2023

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our support team. Thanks again for recommending our app, we appreciate your support! - Lea, Rivo Support Manager

September 7, 2023

Omg the support assistant (Jel) is too good. She is the best support assistant I ever met. She is so polite and respectful. She just helped me in all the assistance required around for rivo review app to set up in my website. Thank you so much Jel.

Littlitoes
United States
About 17 hours using the app
TYDAL replied September 12, 2023

Thank you for sharing your experience with us! We're thrilled that we could provide excellent and helpful assistance. We appreciate your kind words! 😊
- Lea & Rivo Team