TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,816)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

February 9, 2023

The app is good, the method of uploading a csv file was a bit tricky for me as the format for product id and date seems to change on its own once uploaded. tried spreadsheet and it worked. Th reason i came here to review is the sweet customer service staff. PETE was a great help to me abt using the app and plus he also went an extra mile and provided me with great suggestions for my store. Thanks pete!!

HAPPY BAY
United States
11 days using the app
March 29, 2023

The employees are very nice, especially Jel, who gives me a lot of necessary help and also gave me good advice to make my page look beautiful. I thank her very much for her time, and I also believe that the other employees are just as kind and communicate well with customers. I wish them great success in what they do and I recommend using their app

JR.Creation.Design
United Kingdom
11 days using the app
TYDAL replied March 29, 2023

Thank you for your glowing review! We're thrilled to hear that we were able to provide you with the help and advice you needed to make your page look great. It's always our goal to communicate well with our customers and provide top-notch service, so we're glad to hear that we're hitting the mark. Thank you for your recommendation, and we wish you all the best with your page!
Cheers, Kevin

April 11, 2022

he spoke fast quick to resolve my problem. great service. love this app. tha nk you for eveythng . made my day esier.

Fashion by Vee
United States
11 days using the app
TYDAL replied April 12, 2022

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

January 30, 2023

Looks like it does what it says, and the support (I talked to Arianne) was just amazing. Went on ahead to install the pop-up email tool too

SeaDawg
India
11 days using the app
TYDAL replied January 30, 2023

Thank you so much for using our apps and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

October 14, 2022

Rivo Product Reviews App is one of the best review apps in Shopify app store and they have a very fast and helpful support.

Leyla's Dream
Serbia
10 days using the app
TYDAL replied October 14, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

February 24, 2023

Abbie is amazing and so helpful. Great Support!
The application is very simple and brilliant.
I recommend it 100%

EMPORIO EMPIRE
United Kingdom
10 days using the app
TYDAL replied February 27, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us! 🌟
Best wishes, Kevin

February 21, 2023

Bin noch am Testen, bis jetzt aber sehr gut, vorallem die Hilfe von Abbie, Thank you very much :-)
Werde es gern weiterempfehlen.

Tools2Camp
Germany
10 days using the app
TYDAL replied February 21, 2023

Vielen Dank, dass Sie unsere App nutzen! Wir freuen uns, Sie als Kunden zu haben und sind immer für Sie da, um Ihnen bei Fragen oder Problemen zu helfen.
Sehr geschätzt, Kevin

July 9, 2023

My experience with the Rivo Product Reviews App & UGC has been absolutely outstanding, and a significant part of that is due to my interaction with Pete. His ability to understand my needs and provide effective solutions was unparalleled. Pete didn't just answer my queries, he also imparted valuable advice to enhance my site. His expertise and dedication are truly commendable. I highly recommend this app, and if you get a chance to work with Pete, you're in great hands!

Glass Skin
France
10 days using the app
TYDAL replied July 10, 2023

Thank you so much for the amazing review! We're thrilled to hear that your experience has been great. We're grateful for your recommendation and we'll do our best to continue providing top-notch support! 😊
- Lea & Rivo Team

November 14, 2022

Fantastic support and app very supportative staff. Recommend everyone to use it once its totally free and amazing.

Aladdin Shoppers
India
10 days using the app
TYDAL replied November 15, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

January 2, 2023

awesome app, only just installed it and the features ease of use and integration has me really excited about the sales growth and customer engagement this will bring. Also interacted with the Rivo support team, which was commendable as Paul was attentive, friendly and professional. I would fully recommend this to anyone

Foryou iwill
Jamaica
10 days using the app
TYDAL replied January 2, 2023

We are so happy you are enjoying our app and services! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for leaving an awesome 5-star review! 🌟 If any questions come up or if we can help along the way, please don't hesitate to let us know. Best wishes, Kevin