TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,807)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

April 7, 2024

otimo

Visage
Brazil
About 1 hour using the app
TYDAL replied April 9, 2024

Muito obrigado por suas amáveis ​​palavras! Estamos muito felizes que você esteja gostando do nosso serviço. 😊
- Equipe Kevin e TYDAL

August 29, 2022

This is a great app to use and very user friendly. Arianne assisted me and was very nice and personable. She was a pleasure to work with and we definitely encourage others to give this app a try for reviews on their products! We look forward to using their services on shopify as well as their new and upcoming apps! Thank you again Arianne

MariMar Galleria
United States
5 days using the app
TYDAL replied August 30, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 30, 2022

Abbie was a huge help. My question was quickly answered. She went above and beyond and added some extra features for me.

Family Money Fitness
United States
5 days using the app
TYDAL replied November 30, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

January 13, 2023

Great customer support, really helped me and It was very easy to chat, solved all my problems and more!

AstroGalaxyLights
Netherlands
5 days using the app
TYDAL replied January 16, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

October 18, 2022

I have just used the application, and I am discovering all its features, it seems that everything is well done!
I want to thank Paul from Rivo team for his assistance, I give him 5 stars, everything is great! thank you

INVETITUM
France
5 days using the app
TYDAL replied October 18, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 30, 2022

Asked for help regarding the branding on the reviews itself. One small support talk and all issues were solved! Great team to work with definitely reccomend.

Boxqi
United Kingdom
5 days using the app
TYDAL replied January 1, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

Edited March 10, 2023

At first I thought it wasn't working but it just needed a few seconds to refresh! Super easy to use and it's free which is even more helpful. It even allows a customer to post a picture and give them a discount incentive for it.

Customer service is such a big help too. Messaging with Mica was the best instant chat experience I've had with an associate. That can really brighten your day so I appreciate their enthusiasm! She provided more helpful ways to use the app too!

Rebel Luv Clothing
United States
5 days using the app
TYDAL replied March 12, 2023

Thank you for taking the time to write such a thoughtful review of our product! We're thrilled to hear that you found our app easy to use and were able to provide you with the functionality that you needed. It's great to know that we've provided you with additional information on how to use our app in even more helpful ways. We're always here to help, so please don't hesitate to reach out if you have any questions or concerns in the future. Thank you again for your kind words!
Best wishes, Kevin

April 30, 2023

It is a very good app for reviews, it is easy to use, it offers a free plan and it has very good support

dragic
Spain
5 days using the app
TYDAL replied May 1, 2023

Thanks for the great review! It means a lot to us that you find our app easy to use. We take pride in providing excellent support, so if you ever need anything, just let us know! - Lea, Rivo Support Manager

January 28, 2024

Veloce, professionale e personale veramente disponibile e gentile. Paul mi ha assistito sin da subito. Consigliato

Le Colline Store
Germany
About 4 hours using the app
TYDAL replied January 30, 2024

Sono entusiasta di sapere della tua esperienza positiva con il nostro gentile staff! Siamo sempre qui per assisterti fin dall'inizio. Grazie per la condivisione!
- Kevin & Rivo Team

July 9, 2022

Paul was very helpful and was very nice and he was quick to get in their and remove the branding from the app in my store and even complemented on one one of my products that I’m selling in my store and said he would give me a review on it after I asked him which was really sweet for him to do that for me Get customer service He even added me to the VIP and threw in some extra goodies for free so yeah it was a great experience and now I have a new follower on Instagram Thank you again Paul for your great services

Dawns Wellness Shop
United States
4 days using the app
TYDAL replied July 11, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin