TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

December 1, 2022

App Muito Top De linha. Sem contar o atendimento da "Jel" Me atendeu super bem Me fez o dia mais feliz!

Holy Dei
Brazil
About 2 hours using the app
TYDAL replied December 1, 2022

Muito obrigado! Esta revisão fez o nosso dia! 🙌 Abraços, Kevin

Edited February 9, 2023

We just started using this app, had a few questions and reached out.
Jel was the person who popped on and what an absolute treasure!
Knowledgeable, made excellent suggestions we had not even thought about, and extremely helpful.

We are liking the app and look forward to using their other apps as the customer service is top notch. We are definitely recommending this app!

MumsKitchens NYC
United States
About 2 hours using the app
TYDAL replied February 9, 2023

Thanks so much for choosing our app and for the awesome 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

August 26, 2023

So far, this app has been very convenient for my business. I have been growing my business on Etsy for 2 years now and am finally ready to open up my new website. I saw someone else using this app and thought I would give it a try. So far, it has been very user friendly and the help I have gotten from support was more than enough! Thank you so much! I look forward to utilizing this app on my website.

Venture Pup
United States
About 2 hours using the app
TYDAL replied August 30, 2023

Thanks for sharing your experience with our app! We're thrilled to hear that it's been convenient for your business. We're here to support you all the way. If you need any assistance, feel free to reach out.
- Lea & Rivo Team

May 19, 2023

Your colleagues Abbie was great, she provided me with some good insight and information on how to make my store better as well as verifying my account, she replied back very quick and simplified everything for me to make things easier.

TRU COSMETICS
United Kingdom
About 2 hours using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience! It's always our goal to make things easier for our valued merchants. We appreciate you taking the time to leave this feedback and look forward to serving you again soon! - Lea, Rivo Support Manager

November 30, 2022

So helpful and fixed the problem I couldn't do, great support team, would definitely recommend this app

Couture Boutique
United Kingdom
About 2 hours using the app
TYDAL replied November 30, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

Edited March 29, 2023

This app was really easy to use, looks great, and Support was awesome... friendly and efficient! Highly recommend.

Monster Fight Club
United States
About 2 hours using the app
TYDAL replied March 29, 2023

We're glad you're finding our app easy to use and efficient. Thank you for your positive feedback and for recommending us to the Shopify community. It means a lot to us.
Much appreciated, Kevin

November 8, 2022

Paul is "Quik" and really helpful. He solved my query in a few minutes. Thanks.
Ask Paul every time you need help in this app.

Quik Lifestyle
India
About 2 hours using the app
TYDAL replied November 8, 2022

We appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

November 9, 2022

jättebra service!
snabba och trevliga, väldigt duktiga dessutom och har hjälp mig med massor. rekommenderas starkt

Byherman
Sweden
About 2 hours using the app
TYDAL replied November 9, 2022

Din recension gjorde vår dag! 🤩 Tack så mycket för de 5 stjärnorna och för att du rekommenderar oss till Shopify-communityt! Skål, Kevin

August 4, 2022

il servizio clienti è eccezionale,Betty è stata gentilissima,
consiglio a tutti questa app.
superrrr

modalida
Italy
About 2 hours using the app
TYDAL replied August 4, 2022

Le tue parole gentili significano il mondo per noi! Grazie mille per il feedback positivo e per aver contribuito a condividere la parola su di noi! 🤩 Molto apprezzato, Kevin

May 27, 2022

I've just installed the app. Simple and easy. Friendly customer support. Abbie was amazing and helpful.

Bellveri
United Kingdom
About 2 hours using the app
TYDAL replied May 30, 2022

Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 All the best, Kevin