TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,807)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 9, 2022

I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.

DRAGON FOXX
United States
3 days using the app
TYDAL replied October 17, 2022

Hey, DRAGON FOXX team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

December 30, 2023

They are very very helpful polite and considerate and the app is so easy to navigate and understand more than a lot of others I have used. I'm so glad I found this one! No extra upgrades have to be done to get the best of the app!

The Jazzy Jacket
United States
2 days using the app
TYDAL replied January 5, 2024

Thanks so much for your kind words! We're really glad you enjoy using our app and find it user-friendly. We're here if you need us!
- Lea & Rivo Team

May 23, 2023

Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.

Lulu & Boo
United Kingdom
2 days using the app
TYDAL replied May 24, 2023

Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager

December 1, 2022

I had Arianne assist me with verifying my store to remove the watermark for the reviews and she was easily the best customer service I've had. Incredibly friendly and personal and got everything finished for me quickly. Very happy with the service given

Abbies Aesthetixs Hair
United Kingdom
2 days using the app
TYDAL replied December 1, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

February 11, 2023

This App is Great and splendid, it has every thing and easy to use. the customer service is great especially Jel, she was so supportive to the end. so you don't have anything to worrier about. I recommend this app to everyone

Healthylifestyle
Italy
2 days using the app
TYDAL replied February 12, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

May 11, 2024

JUST WOW!!! Means i understood that kind if service is people providing online. very nice...

teequila
India
About 1 hour using the app
TYDAL replied May 13, 2024

Thank you for the "wow"! We aim to provide top-notch service, and we're thrilled you had a positive experience with us! 🌟
- Kevin & TYDAL Team

May 1, 2023

The app works well. Very easy to setup and some basic customizations are offered. Arianne was very nice and helpful. Looking forward to seeing how the app will evolve.

Tribalyfe
United States
2 days using the app
TYDAL replied May 2, 2023

Thank you so much for your kind words! It's great to hear that you found our app easy to set up and customize. We're always striving to improve our app and we appreciate your feedback! - Lea, Rivo Support Manager

January 1, 2023

Suporte ótimo e atencioso, fui muito bem atendido quando pedi por ajuda, e fui imediatamente atendido pela equipe do app.

allhomeallday
Brazil
2 days using the app
TYDAL replied January 1, 2023

É música para nossos ouvidos saber que você está feliz com nosso suporte ao cliente! Sua avaliação de 5 estrelas é muito apreciada! 🌟 Obrigado, Kevin

August 17, 2023

Arianne was very helpful and patient, she provided quick help docs to get me on my way with the initial set up in Shopify

The Weaver's Door
United States
2 days using the app
TYDAL replied August 22, 2023

Thank you for your kind words! 🙌🏻 So glad to hear that our team was able to help and guide you with the setup. If you need any further assistance, don't hesitate to reach out.
- Lea & Rivo Team

Edited December 31, 2022

I can't wait to use the app! Ariane helped me a lot to install the app and answer all my questions. Thank you very much!

Art Press Zone
Canada
2 days using the app
TYDAL replied January 1, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin