TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,233)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup, enhancing Shopify store management and customer engagement. Key features include customizable review widgets, automated review requests, and photo and video reviews that boost customer trust. The support team is noted for their quick and efficient issue resolution. This app is valued for its ability to improve store operations and conversion rates.

September 6, 2022

This is such an excellent company to work with and we love leaving reviews for companies like this. They are really committed to making certain that their clients understand and help to make certain of that. They make you feel more than just a client but a part of the RIVO family.

UNITED BELIEVING POWER ONLINE STORE
United States
About 2 months using the app
TYDAL replied September 6, 2022

What a wonderful review! 😍 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 26, 2023

The customer service I received from Paul on initial setup of the app was outstanding! Thank you so much Paul!

Soleil Guitars
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for the awesome review! Glad to hear that our team was able to provide you with exceptional customer service during the app setup. Thank you for choosing Rivo! - Lea, Rivo Support Manager

June 26, 2023

The customer service was quick to help me set up what i want. Pete was very helpful and even made some suggestions. Highly recommend. Thank you.

PANZYSHOP
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for your kind words. Glad to know our support team was able to assist you promptly. We strive to go above and beyond to make your experience even better. Thank you for the recommendation! - Lea, Rivo Support Manager

December 18, 2023

I love the app, it's easy for both me and my customers to use, and the support staff is super helpful!

Wildflower Hat Studios
United States
About 2 months using the app
TYDAL replied December 20, 2023

Thanks for your awesome review! We're thrilled you find our app easy to use. Our support team is always here to help!
- Lea & Rivo Team

November 21, 2023

Super amazing customer service! Helped me in minutes and was so nice to me the whole time. Reply back time is super fast as well! Yall are doing great!

AZIA’S WIG REHAB
United States
About 2 months using the app
TYDAL replied November 28, 2023

We're super happy to hear you enjoyed our service. Your kind words make our day. Thank you so much!
- Lea & Rivo Team

February 15, 2024

They are very customer friendly and ready for you right away to achieve your desired goals together. Top employees!

High hifu
Netherlands
About 2 months using the app
TYDAL replied February 19, 2024

So happy you had a customer-friendly experience with us! Your goals are our priority. Thanks for the shoutout. We're here to support you always! 🌟
- Kevin & TYDAL Team

February 17, 2023

Jel was amazingly helpful today with everything I needed!
Very fast and efficient, I even received bonuses for free. Great work!

Original White
United Kingdom
About 2 months using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words. We're thrilled to hear that you're enjoying our services! Much appreciated, Kevin

February 10, 2024

jel was very helpfull she managed to help me with the exel sheet to import the reviews and managed to help me do it properly and now its working great.. i am very happy with their servcies.
thanks once again jel

Skindae Cosmetic
India
About 2 months using the app
TYDAL replied February 13, 2024

So happy we could help with your Excel sheet and reviews! Thanks for the kind words. Delighted you're satisfied with our service! 😊
- Kevin & Rivo Team

September 14, 2023

Amazing app, great customer support as welll!

Glam Galore
India
About 2 months using the app
TYDAL replied September 15, 2023

Thank you so much for the feedback! We're thrilled you're enjoying our app. Our team is here to help anytime!
- Lea & Rivo Team

October 9, 2023

Best review implementation app on shopify. Customer support was awesome

Inner Peace Essentials
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thanks for the great feedback! We're glad you found our app helpful, and we're always here to provide awesome customer support.
- Lea & Rivo Team