Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.

October 8, 2022

Theresa is a life saver! Constantly helped me promptly with solutions to my questions. I absolutely love this app! <3

Bae Scrunchie
United States
9 months using the app
TYDAL replied October 10, 2022

We're so glad you love our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Much appreciated, Kevin

February 4, 2023

Paul was amazing! He took the time not only to help with my initial request, but to also share tips and tricks about using my storefront I was unaware of.

Such a great help and asset to Rivo!

Thanks Paul!

pourtherapy.
United States
9 months using the app
TYDAL replied February 5, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

February 13, 2023

Paul was so great very amazed by the great customer experience wish I could have that guy working for me!!

Thrare
United States
9 months using the app
TYDAL replied February 13, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

Edited January 31, 2023

A great app to use, and it does it work very well + it has a really good community and people help you when you need to.

LEDitUP
Netherlands
9 months using the app
TYDAL replied January 31, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

January 24, 2023

fast service, no fail!
Solved my problem in minutes. I really like this app and recommend it to everyone!

Ellamartine
Brazil
9 months using the app
TYDAL replied January 24, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best regards, Kevin

April 13, 2023

Arianne was great. Quick to reply and had some suggestions to help as well. Thank you again for your help.

K&S Place
United States
9 months using the app
TYDAL replied April 13, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

April 21, 2022

I'm just in the process of setting up the app but I have to say the customer Sevice is excellent

The Mail Drop Gift Shop
United Kingdom
9 months using the app
TYDAL replied April 21, 2022

Thank you for installing our app! If you need further assistance along the way, just let us know. We're always happy to help. 😊 Best regards, Kevin

March 20, 2023

Very pleasant experience with this review app! Arianne was especially helpful and it was so so quick. Can't wait for my first product reviews now!

Jewelry Eye Love
United States
9 months using the app
TYDAL replied March 20, 2023

We take pride in providing excellent customer service and support to all of our users. We hope you'll receive many great product reviews with our app, which will help you improve your business and attract more customers. Please feel free to reach out to us if you have any questions or concerns, and thank you again for choosing our review app.
Much appreciated, Kevin

January 28, 2023

Great assistance and chat! patient with me and everything! Mica was very helpful by providing needed information Love Herrrrrr!!!!! Her helping me in this manner made me excited about using this app for my store!!!

MoJoph Design Boutiq
United States
9 months using the app
TYDAL replied January 30, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Best regards, Kevin

April 22, 2022

Abbie was great with helping me a very pleasant i would def recommend this app. The response time is fast!

Brathouse
United States
9 months using the app
TYDAL replied April 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin