TYDAL Reviews , 2,003 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

November 3, 2022

Es fácil de utilizar, práctica y muy útil. La pude adaptar a mi idioma sin complicaciones y en el aspecto visual es muy adaptable.
Conversé con Yaci una asesora y fue muy amable y hace buenas sugerencias. La recomiendo.

micacita
Colombia
9 months using the app
TYDAL replied November 3, 2022

¡Usted es maravilloso! ¡Agradecemos que se tome el tiempo para dejar comentarios positivos y una revisión de 5 estrellas! ❤️ Si hay algo más en lo que podamos ayudarlo, háganoslo saber en cualquier momento. Nuestro equipo estará encantado de ayudarle. 🙂 Gracias Kevin

September 19, 2022

Badass app of all time! Customer service is the best I have ever experienced and I have been doing print on demand and drop shipping for about 4 years now. HIGHLY RECOMMEND!

Got Graphix Studio Custom Metal
United States
9 months using the app
TYDAL replied September 19, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 27, 2022

the app seems to be very easy to use and understand. great staff and great features to choose from. Hope to see more sales soon!

The Dom MIchelle Collection
United States
9 months using the app
TYDAL replied November 27, 2022

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the 5-star review and positive feedback! ✨ Best wishes, Kevin

February 2, 2023

Jel was very helpful with giving me pointers with my website along with assisting me with my problems

Ralie Cosmetics
United States
9 months using the app
TYDAL replied February 2, 2023

Perfect! Thanks so much for giving us a 5-star review! Cheers, Kevin

February 7, 2023

New to the app, but it looks good so far and I like the ability to customize where the reviews and ratings show up. Shout out to Paul for great customer service!

Remote Loungewear
United States
9 months using the app
TYDAL replied February 8, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 30, 2023

This is an amazing app + the team are incredible Paul helped me get set up in just a matter of minutes and was so lovely. I 100% recommend this app

Your Sacred Ritual
Australia
9 months using the app
TYDAL replied January 31, 2023

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 3, 2022

Betty was very helpful in getting this app set up and it integrated seamlessly with my storefront! Thank you

Los Tokyo
United States
9 months using the app
TYDAL replied June 3, 2022

Your review means the world to us! We are always happy to help in any way we can and are so glad that you love our app. Thanks so much for 5-stars! 🌟Cheers, Kevin

April 25, 2023

El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.

MARILEO (Antes Valese)
Colombia
About 2 hours using the app
TYDAL replied April 27, 2023

¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager

Edited December 5, 2023

Abbie from customer support is extremely kind and helpful!!! Love this product!! Super great free features. Highly recommend!

Two Crafty Gays
United States
9 months using the app
TYDAL replied March 23, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin

November 7, 2022

I used this app to customize my favicon with ease, and I received awesome bonuses and customer service assistance from Abbie. The Rivo product reviews app can only be a win win for my online store. Thank you for the professionalism and prompt responses to my needs in helping me to increase the sales and user generation for my store.

Easton Bay
United States
9 months using the app
TYDAL replied November 8, 2022

Thank you so much for the thoughtful feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin