TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.
Refine
-
By rating
The support was great to the point of going above and beyond. Adrian was very kind and quick, deserving of a raise!
Wow, thanks for the great feedback! We're thrilled to hear you had such a positive experience. 😊
- Kevin & TYDAL Team
So far so good. I've not had any issues and the setup was easy.
Thank you! We're glad the setup was easy and you're having a good experience so far. Here to help anytime you need us!
- Kevin & TYDAL Team
Amazing support team!
Thanks for the shout-out! We're glad you had a great experience with our support team. 😊
- Kevin & TYDAL Team
quick replies, also provided helpful information
Thank you for your review! We're glad we could provide quick replies and helpful information. Let us know if you have any more questions!
- Kevin & TYDAL Team
Very happy with this app. Love that customers can add photos. Customer service is excellent. Quick & will resolve issues quickly. I totally recommend it
We're thrilled to hear you're enjoying the app and our photo feature! Thanks for recommending us and for the kind words about our customer service! 😊
- Kevin & TYDAL Team
the app is amazing and it's free to use the support was so amazing my support was jamie and the reply is so fast they fixed my issues i'm really hape to find this app :) :) :)
We're thrilled to hear you're loving the app and our support! Thanks for your kind words, and we're so glad we could help. Enjoy using the app! 😊😊😊
- Kevin & TYDAL Team
Still to use it.
But CS was excellent.
Thanks for sharing your experience! We're glad you found our customer service excellent. When you start using the app, let us know how it goes—we're here to help!
- Kevin & TYDAL Team
Happy at first easy to set up.
After 3 weeks all I can say is I'm disappointed. the only feature of app is to leave a review on the website products. I have escalated that to the team as it seems impossible to upload reviews. 3 weeks pass by and they still trying to fix the issue... no progress .
Hey there! This is Lea from Tydal! Thank you for bringing this to our attention. I'm sorry to hear about the issues you faced with our app. We aim to provide a seamless experience, and so sorry we missed the mark.
While I understand you've uninstalled the app, I'm here to help if you have any further questions or need support. Please feel free to reach out to me directly at lea@tydal.app.
Thank you again for your understanding and for giving our app a try.
Best regards,
Lea
-----------
Wow, thanks for the glowing review! We're thrilled to hear how much you love our app and support. Your happiness is our top priority! 🌟
- Kevin & TYDAL Team
SAM WAS VERY HELPFUL...THANK YOU.
Thank you for your feedback! We're glad to have been helpful. Always here if you need more assistance! 😊
- Kevin & TYDAL Team
So professional and helpful. A great customer service experience.
We're so pleased you had a great customer service experience! Thanks for the kind words. We're here whenever you need us! 🌟
- Kevin & TYDAL Team