Rush ‑ Order Tracking & EDD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the post-purchase customer experience with features like real-time tracking updates and personalized tracking pages, which improve customer satisfaction and reduce service inquiries. It is praised for its user-friendly interface, professional tracking pages, and seamless Shopify integration. Additional features like AI-driven delivery predictions and integrations with apps like Klaviyo and Omnisend are also valued. The app is noted for accurate tracking and effective order management, with customer support, particularly from team members like Dino, Cherry, and Ken Michael, receiving high marks for responsiveness and helpfulness during technical challenges and onboarding.
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Amazing app with amazing support. I had a problem with integration with the Klaviyo and I text to the support and he helped me with every question that I had. I recommended.
Hey edemsolutions Team!
Yay! We're glad that customers like you are having a great experience at Rush. You're support is greatly appreciated.
We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears!
Cherry
Customer Success Lead
The app has been fantastic to use, way better than another app I had initially tried. I have been dealing with Gabriel and he is very helpful and patient
Hey Organisation Station AU!
It is an honor to get positive comments when being compared to other apps! ❤️
Thank you for your great feedback! 🥳
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊
Gabriel,
Customer Success Lead
Ich denke ich habe nun alle Apps die irgendwas mit Tracking zu tun haben ausprobiert.
Rush ist die smarteste, schönste und die mit dem allerbesten Service!!! 100% MUST HAVE APP
Hey salt-switch.shop
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
Our dev team smiles like kids, every time we share that Rush is a must-have tracking Shopify App :)
Let us know when you add it to the next store, we will give you a nice starting present there!
Gabriel,
Santa Claus for repeat customers
Setting up the app was a breeze! We had some trouble in the beginning but the support team were superb and help get our issues sorted out asap!
Hey Planet Hockey!
Thanks so much for sharing your review about the Rush easy setup! here if you need more help on parcel tracking or order status updates.
We’re glad to hear that our team’s actions lead to one more happy customer!
Gabriel,
Customer Success Lead
I installed this app since more than 2 weeks now, and I really think it's one of the best on the market. In fact, the onboarding is really easy, the dashboards easy to understand, there are some important analytics easy to access, and much more! Since installed, I have not had any customers ask where their order was <3 Continue the great work Rush :)
Hey Ripcorde!
Wow! Saying that we are the BEST tracking app is awesome! ❤️ 🥳
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush.
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry 💚
Customer Success Lead
Muy buena la atención al cliente. La aplicación es práctica pues de un vistazo puedes saber el estado de todos los envíos, así como incluir tu propia página de seguimiento. Estoy probándola pero de momento me parece genial
Hola De Moi à Toi Regalos!
Estamos muy agradecidos de que se haya tomado el tiempo para compartir sus comentarios con nosotros. ¡Estamos muy contentos de que nuestro servicio le haya causado una gran impresión! Tenga la seguridad de que continuaremos ayudándolo de cualquier manera.
¡Háganos saber si necesita más ayuda con la página de seguimiento del estado del pedido de marca o ayuda con las notificaciones de envío!😊
Cherry
Customer Success Lead
This is our favourite Order tracking app. Their customer support is awesome.
We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor.
The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country.
Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks.
The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app.
We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor
Hey Tadabbur Books Team!
We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day.
We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs.
Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :)
Cheers to smooth tracking and happy customers!
Cherry,
Customer Success Lead
Great company and great tool to be used. I also love how easy the support is to get an answer from. I have been working with Gabriel Stankov and he has been a great rep for all my questions.
Hey CBD Living Wholesale!
Thank you for adding another store and for your trust! ❤️
It is a pleasure working with you! We are always here if you need more help on parcel tracking or order status updates 😊
P.S. Hope you are enjoying the new tracking page builder! 👍
Gabriel,
Santa Claus for repeat customers 🎅
I think Rush can be proud to have people so dedicated to our satisfaction in their customer service department, today I had the chance to be supported by Michael Ken and frankly I've never had such attention from any customer support, I've had an extraordinary experience, really, thank you Michael for your help, for designing my tracking page so beautifully in no time at all, I've already fallen in love with the application and your great support, I've got nothing else to say except thank you and thank you again!
The only way to get tracking
Hey sleepyhouse Team!
Thank you for your feedback! We're delighted to hear that you found our tracking app helpful.
If you have any questions or concerns with the features we have, please don't hesitate to reach out- we're here to assist you with any of your needs. Thank you for choosing our services, and we look forward to continuing to meet your expectations.
Cherry,
Customer Success Lead