Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

Edited August 24, 2015

Very helpful team excellent customer service! We found the application an excellent marketing tool better than that of other competitors (more flexible and stronger over all features with a user friendly interface).

Virgin Adult Toys
Australia
About 2 years using the app
March 3, 2015

This app is amazing. The customer service is outstanding, they get back to you in a timely manner and they are very knowledgeable. I couldn't be happier with my choice. Definitely worth the investment. Thank you for your support

Marcos
@BaySick_Leather
www.baysickleather.com

BaySick Leather
United States
About 2 years using the app
July 6, 2021

Great apps, it's really great with multi language support, let me save time to translate for my customer.

AnnaShopaholic
Hong Kong SAR
About 2 years using the app
May 19, 2015

works very well. exactly what i was looking for.

Paul Evans
United States
About 2 years using the app
March 16, 2014

I am personally obsessed with collecting points and this app gives you an easy way for your customers to do the same. I sell knee high socks and some people buy 6 pairs to get one free so I know Loyalty program works.

I only wish the plans worked not according to how many customers I have in my shop but how many costumers sign up for the Loyalty program, I am really hoping that will be resolved someday so I don't have to pay for the customers that are not using the Loyalty platform.

MooshWalks
United States
About 2 years using the app
August 17, 2017

Excelent app for more customer retention. We have been Sloyalty now for about two years and our customers are really exited about it! The app works exactly as you would expect it too. The support team at Sloyalty is very helpfull and will go the extra mile to help you. Special thanks for Anthony who helped customizing our widget!

Aroma Plaza
Netherlands
About 2 years using the app
February 27, 2017

What can I say, love this app! Simple and easy! Used for over a year now and haven't had a single problem! Highly recommend!

Koisupernaturals
United States
About 2 years using the app
September 3, 2015

This App and the team behind it are "The BOMB!" They have bent over backwards to get the whole thing up and running smoothly, helping us migrate points over from our previous platform, and sorting out a tech glitch with Shopify techs, and all with never a hesitation.

If you are looking for an App to build customer bonds, and are considering which loyalty app to use, I highly recommend S Loyalty, for both its functionality as well as its outstanding customer service. 5 stars.

I Am Natural Shopify Trial
Australia
About 2 years using the app
May 28, 2016

5 stars! The product is the best one for reward programs.
I increased the number of my customers, and they are really loyal customers.
great support aswell i have had to modify some settings.
great APP
thanks.

Semimarijuana
Italy
About 2 years using the app
March 7, 2019

love this app so simple to use and implement ! we are building a new web site and after trying others this was THE one.

kitbagau
Australia
About 2 years using the app
S Loyalty replied March 11, 2019

Thank you for your reply and I'm glad you like our product. Feel free to check out our blog article (https://bit.ly/2NXq39z) on tips to maximize your loyalty program especially during holiday seasons.