Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

May 1, 2018

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Werkshop
United States
Over 2 years using the app
January 16, 2014

Highly recommended this app! Have just finished my free trial and signed up! My customers are loving their rewards points!

Embellish Accessories and Gifts
United States
Over 2 years using the app
April 17, 2014

So far, we've been very happy with S Loyalty!

scratchDC
United States
Over 2 years using the app
January 16, 2017

Anthony from customer support live chat was fantastic!!! Thank you

Sweetsugarlashes
Canada
Over 2 years using the app
October 30, 2017

Best app for Loyalty programs

Matuse Staging
United States
Over 2 years using the app
July 28, 2015

An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points.
We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you!
We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue,
For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.

Sportexpress Co Za
South Africa
Over 2 years using the app
Edited April 24, 2019

Great service from this App. Team very eager to help with plans and support. Has increased our customer base and sales.

Urban Originals Australia
Australia
Over 2 years using the app
S Loyalty replied April 23, 2019

Thanks for choosing S Loyalty to attract your customers. We value your feedback and support!

June 24, 2015

Customer support for S Loyalty is amazing and really blows the competition out of the water. Their response time is hands down the fastest and most comprehensive that we've encountered thus far with ANY Shopify app. The app is straightforward to use. Even though we've just launched it is obvious that the loyalty program is a big draw. The interface is clean, customizable, and professional. We highly recommend S Loyalty!

Haenk And Hook
Canada
Over 2 years using the app
October 6, 2013

What an awesome app and Perfect for Boutiques... I posted on Facebook that We offer Reward points and We got many more
Likes for our Page.. Very excited and perfect for my business.

Le Marie Boutique
United States
Over 2 years using the app
June 23, 2014

This app is great so far. It was very easy to set-up. I love how when I login, I can easily see the amount of points that customers have earned. I especially like that it generates unique coupon codes that can't be duplicated. I'd recommend it :)

Coco Curls
United States
Over 2 years using the app