Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

December 16, 2016

We have been treating our loyal customers through their app for over year! They have promptly replied to any questions I have. We are satisfied with this partnership.

Tactical Gear Distributors
United States
Almost 3 years using the app
August 16, 2018

Awesome service! Crystal provide amazing easy customer service. Super happy love love love this app for our online store. Thanks so much we are very happy customers :)

Mint Boutique Fairlie Nz
New Zealand
Almost 3 years using the app
December 15, 2016

I love how the team takes notice of what you are running in your store. I have an event that will be rewarding shoppers with double the point on the day of purchase. Plan to do it manually as the previous version do not have such function. But S Loyalty team, Anthony, caught notice of my event and wrote to me suggesting to upgrade my apps. With the new upgrades, I was able to set the double rewards point campaign at ease. No hassle of manually adding the point after customer make a purchase.

I love this app. It has what i need as of now and they are still developing more features that i am certainly very interested in using them. Thumbs up to the team!

Lovflaunt
Singapore
Over 2 years using the app
July 28, 2016

Seriously good App, it has raised sales, increased client loyalty and the support is superb whenever its rarely used. Many thanks from us all at wyecliffe.com

Wyecliffe
United Kingdom
Over 2 years using the app
April 9, 2014

What I like about this app is that it generates one-time use coupon easily. Easy install and back-end control.

ORLINAS BRA
United States
Over 2 years using the app
August 27, 2015

We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!

My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!

Distil Union
United States
Over 2 years using the app
February 5, 2018

Great App! Have been using it for over 2 years now.

Shopuniversalnailsupplies
United States
Over 2 years using the app
April 11, 2014

GREAT app and very simple and easy to use! Makes word of mouth travel MUCH faster with nice incentives!

SnuggleRoo.com
Canada
Over 2 years using the app
June 8, 2016

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

Centerfold Vape Co
United States
Over 2 years using the app
May 1, 2018

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Werkshop
United States
Over 2 years using the app