Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

December 16, 2016

We have been treating our loyal customers through their app for over year! They have promptly replied to any questions I have. We are satisfied with this partnership.

Tactical Gear Distributors
United States
Almost 3 years using the app
August 16, 2018

Awesome service! Crystal provide amazing easy customer service. Super happy love love love this app for our online store. Thanks so much we are very happy customers :)

Mint Boutique Fairlie Nz
New Zealand
Almost 3 years using the app
December 15, 2016

I love how the team takes notice of what you are running in your store. I have an event that will be rewarding shoppers with double the point on the day of purchase. Plan to do it manually as the previous version do not have such function. But S Loyalty team, Anthony, caught notice of my event and wrote to me suggesting to upgrade my apps. With the new upgrades, I was able to set the double rewards point campaign at ease. No hassle of manually adding the point after customer make a purchase.

I love this app. It has what i need as of now and they are still developing more features that i am certainly very interested in using them. Thumbs up to the team!

Lovflaunt
Singapore
Over 2 years using the app
April 5, 2017

prompt reply and very resourceful.

Idoflower
Singapore
Over 2 years using the app
July 28, 2016

Seriously good App, it has raised sales, increased client loyalty and the support is superb whenever its rarely used. Many thanks from us all at wyecliffe.com

Wyecliffe
United Kingdom
Over 2 years using the app
May 12, 2016

Great product and outstanding, responsive support. Missing a couple of features we would like, however the developers are responsive to adding new features.

Stem Organics
Australia
Over 2 years using the app
August 27, 2015

We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!

My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!

Distil Union
United States
Over 2 years using the app
February 5, 2018

Great App! Have been using it for over 2 years now.

Shopuniversalnailsupplies
United States
Over 2 years using the app
Edited September 12, 2018

Really love their quick and supportive customer support team!

They have been helping me along the way from setup to customizations to troubleshooting!

Big shout out to Crystal, extremely attentive and quick problem solver!

The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

iBuddies
Hong Kong SAR
Over 2 years using the app
June 8, 2016

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

Centerfold Vape Co
United States
Over 2 years using the app