Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

Edited August 3, 2015

Excellent app. Very responsive support and they are willing to listen to any feedback. They were also very helpful in changing the widget to match the store theme.

Avatargaming
South Africa
7 months using the app
January 13, 2014

Super easy to install, super fast email response. normally I respsond pretty fast, but Alex is cracking it!

Anime Dakimakura Pillow Shop | Fast, Free Shipping, Dakimakura Pillow & Cover shop, pillow For sale, Dakimakura Japan Store, Buy Custom Hugging Pillow Cover
Singapore
7 months using the app
July 3, 2020

This is one of the best programs to get more customers and sales. I recommend it to everyone. It is very useful. Thank you.

Dumux&EurekaYa
United States
7 months using the app
March 20, 2015

GREAT APP! Exactly what we needed. Customers are the heart of any company, so to be able to reward them is perfect! This app is simple to set up and looks very professional!

Troy
Co-Owner / Director
Greef Clothing

Greef Clothing
Australia
7 months using the app
April 13, 2016

The product works smoothly! Full marks to the logic and interface! Support (Anthony) is quite responsive and helpful!

The Man Company
India
7 months using the app
February 29, 2016

Great product! It performs exactly as advertised. Super-simple and our customers love it. Plus, the customer service is extremely quick and responsive. I highly recommend.

Pizza Matador
United States
7 months using the app
December 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Superior Pecans & Gifts
United States
About 6 years using the app
March 24, 2014

Customers LOVE to WIN! Reward with points and your creating a loyal community to your brand! At first we found this app to be a little confusing… but that's because we are new to shopify and learning shopify's software plus incorporating apps that we also have to learn how to use seemed a bit overwhelming. Loyalty Suite's e-mail help desk quickly answered all of our questions about this app before we even signed up - making us feel comfortable that help will be there every step of the way as we are learning how to build our new business and community of loyal followers to our brand.

Bawdy KISS • BEACHWEAR•
Canada
6 months using the app
November 19, 2019

Really easy to setup and customize if you wanted too. Great app if you have returning customers who love discounts!

Salshé
Australia
6 months using the app
May 15, 2019

A great tool to build a Reward Program. Simple and Easy to Use
Kudos to Crystal and William who provided great support on this app
I do recommend this app to other shopify users

Wheel of Shoppers
Singapore
6 months using the app
S Loyalty replied June 4, 2019

Thank you for your five-star review! We are glad to know that you like our product. :)