Reviews (775)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

December 25, 2013

Such a great app, that's been a lot of fun for our customers that come into our retail space, and online alike! Great flexibility, features and stability!

Roslyn Candy Company
United States
29 days using the app
January 16, 2017

Anthony from customer support live chat was fantastic!!! Thank you

Sweetsugarlashes
Canada
Over 2 years using the app
May 18, 2014

So far I have just started building fans on my site hence will need to explore more and monitor the progress. Seems like a user friendly app.

Antidote
Singapore
Almost 2 years using the app
October 12, 2014

Easy to implement and adds value for customers. Just wish we could do more customizations to the basic plan rather than going for the premium plans just to do this. Perhaps an option to redeem points for dollar discounts (ie. 15 points = $15 rebate) would be great.

ZQ Original Outlet
Malaysia
11 months using the app
March 30, 2021

Good system for simple points based loyalty - would love if integrated more with shopify POS. It's also a bit pricey.

Pop'n'Hops
United Kingdom
Over 2 years using the app
October 30, 2017

Best app for Loyalty programs

Matuse Staging
United States
Over 2 years using the app
July 28, 2015

An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points.
We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you!
We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue,
For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.

Sportexpress Co Za
South Africa
Over 2 years using the app
June 2, 2016

Setup is very easy and customization of the rewards screen is fantastic - it really allows you to create a screen that fits seamlessly into the look of your site.

Right now, the rewards are somewhat one dimensional. It would be nice to allow customers to earn points by liking social media pages, sharing posts, referring others, etc.

Moringa Source
United States
Over 2 years using the app
Edited April 24, 2019

Great service from this App. Team very eager to help with plans and support. Has increased our customer base and sales.

Urban Originals Australia
Australia
Over 2 years using the app
Wave Commerce replied April 23, 2019

Thanks for choosing S Loyalty to attract your customers. We value your feedback and support!

April 22, 2023

je conseillerai votre application pour la simplicité d'utilisation et le principe ma beaucoup plu, a voir dans le temps.

Boutiqueshoping
France
27 days using the app
Wave Commerce replied April 25, 2023

Hello Boutique Shopping,

We love knowing that you're enjoying our features and find the app simple to use. Thank you for your review!