Reviews (775)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

March 21, 2015

Very easy to use product and exceptional customer support. They actually contacted me to offer some really cool surprises!! Totally unexpected and very much appreciated.

Emerald Essentials
United States
Almost 4 years using the app
February 1, 2014

Thanks for this app! I'll recommend it.
Perfect, clean and do what we expect. I would like in the basic plan to have the opportunity to customize my emails

IPrint Online-100 | Imprimeur en ligne |
Switzerland
Over 1 year using the app
Edited October 10, 2017

SLoyalty has been a very smooth implementation of a rewards program for our business, https://Yunomi.life

The decision to remove customer acquisition feature like rewards for referrals was unfortunately a disappointment to many existing customers though....which what I wrote initially, but SLoyalty immediately contacted me with instructions on how to integrate SLoyalty with Referral Candy to create a referral system rewarding customers with SLoyalty points. Looking good!!

Yunomi 2
Japan
Almost 4 years using the app
February 15, 2016

Nice design. Simple to set up and administer. Customers are saying it's easy to use. Very responsive customer service. My store has been open about a week, and I also just installed the Refer A Friend feature. So far I'd say I highly recommend it!

Bowwowmeow Baking Co
United States
Almost 4 years using the app
October 16, 2017

Great App! Super easy to use and to set-up. Any questions the team are quick to respond on the live chat and are incredibly helpful. They went above and beyond helping me change the settings, running a full check and making sure no customers missed out on points after updating. Highly recommend!

Mv Skincare
Australia
Over 3 years using the app
April 3, 2015

Easy to install, was up in running in only a few minuets. Our customers are very excited for the new rewards. Developer was very responsive to questions and even volunteered to help with some custom installation. Very happy so far!!!

Westwood Acres Fabric
United States
Over 3 years using the app
February 23, 2015

I love this app. I was hesitant to try the free trial, but decided to go for it and am I ever glad I did. Within the 14 day trial I scored 200 email sign ups and from that gained 12 orders. My customers are pumped about the rewards points and the cool thing is that you can import orders from before you installed the app so loyal customers get to cash in almost immediately. If you have an online shop you need to get this app!

Fridays Off
Canada
Over 3 years using the app
April 24, 2018

What a fantastic Rewards and Loyalty Program - coupled with truly fantastic Support!!!!!! Has really helped us "organically" reward our valued online skincare customers for wonderful mutual satisfaction! Thanks SO Much to SLoyalty :-) SanRe Organic Skinfood

Sanre Organic Skinfood
United States
Over 3 years using the app
July 3, 2019

Just getting started with this app and am loving it so far. Easy to follow instructions and lots of helpful tips.

Fruitful Gems
Canada
Over 1 year using the app
July 19, 2016

Fantastic, clear and easy to use! the support team are also very helpful. Would highly recommend!

Liquiproofshop
United Kingdom
Over 3 years using the app