Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

May 20, 2015

I am LOVING this app so far! And the customer service ROCKS! Sara is the best!!! :)

Amerikan Goddess, LLC.
United States
5 months using the app
January 11, 2014

Easy to install and many possibilities. Only thing that I wish for were that it should be possible to customize the colors of the overlay. It don't match my shop very well.

NorwayNails
Norway
Over 4 years using the app
July 27, 2015

The support is absolutely wonderful. Very friendly and helpful.

The Vitamin Group
United States
5 months using the app
November 15, 2013

I am super picky about the APPS I install and use for Orglamix. I find that most aren't their weight as they preform mediocre at best and slow down load times to a crawl. SLoyalty is different. It's quickly becoming one of my most valuable APPS.

I've been using SLoyalty for just under a month. Today when I logged in I was more than impressed. I've generated over a hundred new fans and opt-ins to my newsletter. More importantly I'm seeing an ASTOUNDING 20% on order conversions. One word = amazing.

Future implementations I'd like to see:
1. Integration with MailChimp.
Currently you have to add all opt-ins manually, making it both time consuming and tedious.
2. An expiration date for discount coupons.
Ideally, I'd like to auto set them with a 3-10 day time frame (love to experiment), but seeing as they are not generated on the fly, I'd be happy with a date I could program by batch.

3. Cast Studies
I know you guys are busy, but I'd love to read a blog that would feature case studies and best practices. I find I learn best from other successful website owners.

All in all a fabulous APP and highly recommended for EVERY Shopify store.Try it' and you'll see for yourself why I find SLoyalty so invaluable!

Orglamix Natural Mineral Makeup + Skincare
United States
5 months using the app
August 11, 2015

Still using the free trial but so far everything is amazing!! Great customer service too.

Alexandreanissa
United States
5 months using the app
August 22, 2013

Very easy to intall and implement. Seeing customers signing up in just a few days of my free trial. Recommend to any stores wishing to build a long term relationship with your customers.

Lalamagic // The Vintage-Inspired Fashionista
United States
5 months using the app
March 20, 2014

Great app! It is extremely easy to set up, and I love how flexible the rewards are. You can choose if you want members to receive either % off or $ off offers, and can allow members to choose from multiple rewards.

Exactly what I was looking for.

Pink Lily Boutique
United States
5 months using the app
February 19, 2014

The loyalty suite is easy to install and customer service is excellent! This is just what we were looking for.

Po Campo
United States
5 months using the app
August 13, 2015

Powerful tools. Great service. They even helped with some customization! This app is an easy and affordable way to integrate multiple retention tools into your store.... I recommend it!

Cpapsimple
United States
5 months using the app
Edited April 9, 2019

Great rewards app with a very helpful and friendly customer service team. The app itself is very easy to understand, setup and very customizable. Works a lot better than other reward apps that are available who do not have that much customization features and look very clunky.

PNP Supplements
United States
5 months using the app