Reviews (775)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation, user-friendly interface, and effective customer support. They praise its straightforward setup and seamless Shopify integration. The responsive support team is often commended for their quick and thorough assistance. Merchants have observed increased customer engagement and sales due to the customizable rewards program. The admin console is easy to manage, and the app's ability to integrate with other systems and support multiple languages is a significant advantage. Although some concerns about pricing exist, merchants feel the app provides good value for money given its extensive features and capabilities.

April 29, 2014

Great app! A must for every online store! S Loyalty becomes a great part of our marketing promotions, very engaging.

Poshtura
Philippines
8 months using the app
Edited April 28, 2020

hopefully I can come back and change my stars, but i just downloaded this app and it was so easy to set up. It was a great recommendation! I can't wait to see it in action!

GudMoodEssentials
United States
8 months using the app
Edited April 29, 2015

Very slick app. One of the best I have used on Shopify. Normally I have to email the support crew a number of questions when setting up external apps, but this interface was very intuitive and easy to use. And the main thing.... is it is a great product: It looks very professional; was easy to make it fit with our sites design; and the backend has been working perfectly!

Also, the customer service is exceptional!! Quick, Clear & Concise. Perfect!

The Wine Gallery
Australia
8 months using the app
March 25, 2014

Great loyalty program that works really well with shopify. I would recommend this app to anyone

Supplied
United States
8 months using the app
Edited July 18, 2016

Final and Last Update: First off I am leaving SLoyalty for a multitude of reasons. The biggest reason is sloyalty although cheap is NOT an option if you have a POS. People will double dip and SLoyalty instead of fixing it chose to tell me ohwell or goodbye in so many words. I am sorry but this should TELL people online AND point of sale collaboration points. Then they wont disable the instore AND online together, just wont. Here is there final response

"I have discussed your situation with the team. While we are grateful for your support in the past two years, please understand that our app is primarily designed for online store use cases and as much as we would like to make our loyalty program works for your business, we cannot support the requested features in the near future. We are sorry that we haven't been able to do our job good enough to keep you as a happy customer but we will be willing to offer you our free service for the next 60 days so that you will have enough time to look for another loyalty program that would work for your business. We can help to export the point balances of your customers so that you can transfer the loyalty points to the new loyalty program and make the transition as painless for you as possible.

Please let us know once you have decided which loyalty program app you will switch to and we can work on the next steps."

Update: The problem youre going to have is when you have an instore loyalty system and this for online. This system gives them points for in store purchases and then when they shop online they can use those points if they forget their account. There is no fix for this. It needs to be fixed asap as customers are double dipping

Ok so here it is, almost 3 months since my last review. I still have this issue and it appears its not going to be fixed. The issue is people that shop in my store get a "hybrid" account they can use online where they get points in store with our rewards and for some reason SLOYALTY cannot seem to disinguish the rewards from online then in store. People are getting 4% in my store with my loyalty system in store and then go back and shop online and use their points

Update: I had to take one star away because I had asked them if there was anyway to make it so it DIDNT give people points to use online when purchasing in store. Their answer was no we dont have that feature and we arent implementing it. So basically someone can buy something in my store, then go home and use the same email and register or forget password then they have points they can use online. So basically double dipping my points in my store (appcard) then using s loyalty online. Would be nice if s loyalty expanded into the pos but if thats anything like their situation with the misguided points answer its a no.

Ok well I had some issues and some hiccups with this app and company for a little bit. I used them for well over a year and had 0 complaints besides they were a little slow in responding. They fixed me right up after I left them for loyalis (horrible app) thinking it was going to be better over there. It wasnt This is probably the most robust (little more than sweettooth) and easy to use app.

Vapel1fe
Canada
8 months using the app
June 18, 2020

- Customer Service: Top Notch (seriously)
- App: Great!

With both elements combined, this app will only continue to thrive and become greater.

Recommended for anyone willing/wanting to try to add a rewards programme to their page. Love it man.

RomiiWear
Canada
8 months using the app
October 6, 2013

Normally I am not inclined to write reviews on anything but, this time I am making an exception for S Loyalty.Great app plus Easy to use and Setup. The installation was a breeze, under 10 min total. I recommend this app especially for small to medium size stores. You not only get Points System you also get the Referral System with it, all for a low price. Give it a try! You won't be disappointed. 5/5 stars.

STIBERA
Canada
8 months using the app
February 15, 2018

I have just installed the App but so far so good and really easy to set up!

Eleven Cramlington
United Kingdom
8 months using the app
April 9, 2014

Does Everything it supposed to , Easily configurable and my customers love it ..

Great app recommend it !!

www.mylureshop.com
Australia
8 months using the app
May 26, 2015

Great app! Support centre is the best! Really helpful. Highly recommended

Ozon Boutique
Greece
7 months using the app