Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

October 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Haute Hijab
United States
Over 3 years using the app
October 9, 2015

I started using the S Loyalty program in late September and it has already shown great success. Just getting word out to our existing customers has been easy.

I would definitely recommend to anyone who is looking to increase customer loyalty to use S Loyalty as their program.

Uptown Angler Nola
United States
3 months using the app
November 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

VIM & VIGR
United States
About 3 years using the app
July 24, 2015

Fantastic app! Our account manager Sara proactively looked into our Loyalty program and recommended improvements and upon our approval had the S Loyalty staff implement those improvements for us. They have very quick to respond to my email. They offer alot of features that other Loyalty/Rewards programs in the app store do not.

Cvcjuice
United States
3 months using the app
May 5, 2016

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Test Cp
United States
About 3 years using the app
January 16, 2017

I am so glad I found your app. I feel confident it will help my business grow and it was so easy to set up! Everyone should use S Loyalty. The great customer service and excellent app can't be beat!

Josies Gifts And Collectilbles
United States
3 months using the app
December 27, 2020

I used this app and so far so good. Still testing but very easy to use!! I hope my customers enjoy it

Grow Bermuda
Bermuda
3 months using the app
February 13, 2014

Get this app ASAP. It works while you're not - we've generated quite a bit of sales already!

The OM Collection
United States
3 months using the app
February 22, 2019

Saw this maybe a great application for encouraging customers to come back and shop with us again.
Feedback received already and the customers are loving it
see www.bluelightvapes.co.uk to see how it works live
would recommend to anyone as a great add on to their shopify store
Kind regards

Paul

Blue Light Vapes
United Kingdom
3 months using the app
S Loyalty replied March 11, 2019

Hi Paul, we are delighted to receive your positive review. Feel free to check out our Knowledge Base (https://support.sloyalty.com/hc/en-us) for questions about our app.

April 1, 2014

Grateful for this app. I have been able to eliminate several other apps, because this app includes their features plus more.

Shop N Drop Groceries
United States
3 months using the app