Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

June 9, 2015

Love it, it's awesome. My customers love it after just 14 days, and in the free trial the app already paid for itself for the year, so we're solid. We love it. I recommend any business big or small take advantage of this.

4 stars because I think their customer service could improve upon their responsiveness. Also, other small tiny things like easily deleting a customer from the program and seeing it automatically reflect.

iliac Golf
United States
6 months using the app
Edited May 2, 2020

Still new to this. Need to learn how to use it.Bonus point given for making it friendly for a dummy user.

Shiroiokami HobbyTech
Brunei
6 months using the app
July 27, 2017

The program is good, but the price is to high for lower income businesses. I'm going to try it again, but I feel for my average 10 orders per month it may just not be worth it.

P Ds Closet
Canada
Over 1 year using the app
December 4, 2014

easy to use and fast to install. easy to understand. good app to have to encourage repeat buyers

Kinohimitsu Singapore
Singapore
6 months using the app
August 8, 2015

S Loyalty has been working great. I really like the unobtrusive reward tab in the bottom corner of the site. And, I like that I can customize the reward program to fit the feel of our site. I turned off the fan builder because I'm not a big fan of the pop up on the first visit. But, that's just my personal taste.

Fine Ass Chocolate And Coffee
United States
6 months using the app
December 14, 2013

Very easy to implement - just started using this app but am extremely pleased so far!

Chatterbox Boutique
United States
6 months using the app
September 28, 2020

Muy util para generar recompensas para los clientes. La he vinculado con referral candy, para hacer regalos cuando incorporen a los amigos

Psicologo Manuel Hernandez
Spain
6 months using the app
May 12, 2018

Highly recommend! Quick response from CS of S Loyalty helping in solving installation problems. The app is easy to use.

Happy Bees Craft
Hong Kong SAR
15 days using the app
August 11, 2015

We're still new to the app, but the experience launching it was absolutely terrific. Some of the best customer service I've ever received.

Bangs Shoes
United States
6 months using the app
December 4, 2019

Very easy to use. I really haven't used it much as of late, but the rewards program they offer to my customers is great!

Dogz Happy
United States
15 days using the app