Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

January 9, 2022

very good. it has a clear structure by implementing the app and is very user friendly. Lets see how it will work in the future

360nutrition.ch
Switzerland
About 14 hours using the app
December 22, 2014

Absolutely perfect app for what we are looking for. Does everything we expected. The default Point Bar is a little poor looking but with the option to apply it to anywhere in your site with customizing is a great bonus. Recommend it to everyone looking for a Loyalty Program.

VapeCity
Canada
About 13 hours using the app
March 7, 2023

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

El taller de Mami
Spain
12 days using the app
S Loyalty replied March 7, 2023

Hello there! We're glad you find our features useful and hope that you find more value in our app as you continue to offer your loyalty program!

January 30, 2018

if works weel for me i will recommend it to all my contacts

Dexpress In
China
10 days using the app
Edited May 19, 2021

Its been 48 hours since we reached out for assistance. We received an initial response telling us they do not support the deletion of rewards. We informed the rep the reward was created in error and that we wanted it removed to make room for other rewards, but no response. Beautiful software and seamless integration, but the reward tier prices coupled with the lack of customer support equals red flags. Other 1 star reviews say the same thing.***UPDATE*** The developer has responded. We reached out a second time (with screenshots) and still no response. We'd prefer having rewards we can actually use and/or modify if need be. Again, beautiful software and seamless integration, but this does not seem to fit what we need at this time.

My Good Protective Sis
United States
11 days using the app
S Loyalty replied May 13, 2021

Sorry for any confusion. If a reward is turned off, it won't be counted towards the number of rewards allowed by a plan so no worries.

I checked our support system and found that we received one offline message from you and my colleague replied it within 8 hours. I'm not sure if you sent us an earlier message but somehow we didn't receive it. Sorry for any delay and please let us know if there is anything else we can help.

April 13, 2018

The app forced me to give a review before i had witnessedf its power

Buy Dstv Online Shop
South Africa
10 days using the app
August 31, 2015

I can not lanch the campaign. Why?

http://i.imgur.com/kFXNOyU.png

Tuty 3
Thailand
10 days using the app
Edited May 11, 2019

je n'ai pas encore vraiment testé l'app mais en tout cas l'installation et la configuration sont simples. A voir à l'usage dans mon shop

LA BOUTIQUE DES TENDANCES
France
4 days using the app
February 19, 2018

While this is my first time using Sloyalty.
I can say it was refreshingly easy.

Iamtruth Retail
United States
6 days using the app
December 9, 2017

Very easy to set up and lots of options to choose from!

Aam Crafts Creations
United States
About 5 hours using the app