Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

December 22, 2014

Absolutely perfect app for what we are looking for. Does everything we expected. The default Point Bar is a little poor looking but with the option to apply it to anywhere in your site with customizing is a great bonus. Recommend it to everyone looking for a Loyalty Program.

VapeCity
Canada
About 13 hours using the app
March 7, 2023

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

El taller de Mami
Spain
12 days using the app
S Loyalty replied March 7, 2023

Hello there! We're glad you find our features useful and hope that you find more value in our app as you continue to offer your loyalty program!

January 30, 2018

if works weel for me i will recommend it to all my contacts

Dexpress In
China
10 days using the app
Edited May 19, 2021

Its been 48 hours since we reached out for assistance. We received an initial response telling us they do not support the deletion of rewards. We informed the rep the reward was created in error and that we wanted it removed to make room for other rewards, but no response. Beautiful software and seamless integration, but the reward tier prices coupled with the lack of customer support equals red flags. Other 1 star reviews say the same thing.***UPDATE*** The developer has responded. We reached out a second time (with screenshots) and still no response. We'd prefer having rewards we can actually use and/or modify if need be. Again, beautiful software and seamless integration, but this does not seem to fit what we need at this time.

My Good Protective Sis
United States
11 days using the app
S Loyalty replied May 13, 2021

Sorry for any confusion. If a reward is turned off, it won't be counted towards the number of rewards allowed by a plan so no worries.

I checked our support system and found that we received one offline message from you and my colleague replied it within 8 hours. I'm not sure if you sent us an earlier message but somehow we didn't receive it. Sorry for any delay and please let us know if there is anything else we can help.

April 13, 2018

The app forced me to give a review before i had witnessedf its power

Buy Dstv Online Shop
South Africa
10 days using the app
August 31, 2015

I can not lanch the campaign. Why?

http://i.imgur.com/kFXNOyU.png

Tuty 3
Thailand
10 days using the app
Edited May 11, 2019

je n'ai pas encore vraiment testé l'app mais en tout cas l'installation et la configuration sont simples. A voir à l'usage dans mon shop

LA BOUTIQUE DES TENDANCES
France
4 days using the app
February 19, 2018

While this is my first time using Sloyalty.
I can say it was refreshingly easy.

Iamtruth Retail
United States
6 days using the app
December 9, 2017

Very easy to set up and lots of options to choose from!

Aam Crafts Creations
United States
About 5 hours using the app
Edited March 22, 2023

日本語があるので使いやすいです。価格も手ごろですし、ショップが小さいうちは、見やすく、シンプルでわかりやすいこのアプリがふさわしいと思います。グレードアップしていくのが楽しみです。追加料金でフォーマットを購入できます。ただ、まだあんまり使ってないうちに、レビューをかき込ませるのはどうかと思います。

稲造米穀店 Inazo Japanese Rice
Singapore
About 4 hours using the app
S Loyalty replied April 25, 2023

Hello Inazo Japanse Rice!

We're delighted to know that you're enjoying our Japanese support for the loyalty program's customer-facing interface! Thank you so much for your feedback.