Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

Edited March 22, 2023

日本語があるので使いやすいです。価格も手ごろですし、ショップが小さいうちは、見やすく、シンプルでわかりやすいこのアプリがふさわしいと思います。グレードアップしていくのが楽しみです。追加料金でフォーマットを購入できます。ただ、まだあんまり使ってないうちに、レビューをかき込ませるのはどうかと思います。

稲造米穀店 Inazo Japanese Rice
Singapore
About 4 hours using the app
S Loyalty replied April 25, 2023

Hello Inazo Japanse Rice!

We're delighted to know that you're enjoying our Japanese support for the loyalty program's customer-facing interface! Thank you so much for your feedback.

April 25, 2014

I love the way this loyalty suite is integrated with my shopify account and it does all the work for you. before i found this amazing app i had to run two different programs to keep track of loyalty points and customers.

Declan's Gourmet CupCakes
United States
2 days using the app
October 13, 2017

i did not use it yet but it seams helpful tool

Ulovepets
Morocco
4 days using the app
March 18, 2019

Really great app to drive customer and sell faster. I try many app but I could observe this is the best in all.

Gwingpro
Nigeria
About 3 hours using the app
Edited October 9, 2020

Need to drop your prices or add a simple percentage to your free version. Your feedback is also sketchy not allowing to continue true feedback. Ha even your rating is sketchy wont allow anything but 5 stars.

Me and a Tree Natural Skin Care
United States
About 3 hours using the app
S Loyalty replied October 9, 2020

Thank you for the time to leave us a review. Your feedback means a lot to us and I will pass your comment about pricing to the team. Regarding the experience that you encountered during the review, our team will follow up with you by email to understand more details as we do not take control over customer reviews. Please feel free to reach out to us if you have any questions.

Edited October 6, 2022

After no support in 3 days, they came back to me right after this negative review. the app is still not showing up correctly and I found out that it comes in 1 currency only!! 2022 and Shopify is multi language, multi currency and has Markets.. they come up with 1 currency. cannot use this app.

Norvine
Germany
4 days using the app
S Loyalty replied October 4, 2022

I'm sorry for our mistake in the support process. We've already replied to you by email and 'll follow this up there.

December 21, 2018

So far so good - let's see how well it integrates and works.........................................

Ocean Easy Stables
Australia
3 days using the app
October 28, 2017

The setup is so easy but I have to explore more to see whether this apps is compatible or not with our custome preference, a great first impression I must say! :)

Shawlbyvsnow
Malaysia
3 days using the app
October 20, 2020

Need to test it a little more but so far it seems easy to handle. In app description it says that this is also a referral programm, which I was looking for. But for referrals you have to install referralcandy which means additional cost. That's what's disappoints me so far.

Schweninger Textil GmbH
Austria
3 days using the app
November 15, 2016

Great App!1 great customer service

Kaira Boutique
Australia
About 3 hours using the app