Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.

October 7, 2019

I needed something to replace Algolia as it was not working well with Shopify. Smart Search was extremely easy to install and understand.

N101
United States
39 minutes using the app
Searchanise replied October 16, 2019

We appreciate your trust in our product as a reliable solution for your business. Thank you for choosing Searchanise and for your great feedback!

Edited June 12, 2019

Having worked on large WooCommerce, Magento and Shopify stores in the past, this is hands down the best search app I've ever used.

Having gone from Algolia on Magento 2, to using this app, I am simply blown away by how easy this is to setup and the level of control you have. It just works out of the box on our premium Shopify theme, and is so user friendly. I was expecting to at least have to edit the theme liquid files to replace the existing search fields, but I simply installed with a few clicks and configured the filters and search criteria, excluded some landing pages and off it went.

In contrast, it took developers weeks to get Algolia functioning properly on our Magento website, and it still broke (although to be fair the issues were Magento related, indexing breaking, bugs etc).

Lil Packaging
United Kingdom
38 minutes using the app
June 27, 2018

Works great so far, loving the app

Love Emma Design
United Kingdom
24 minutes using the app
October 17, 2019

excellent app I recommend it to all users who need to improve their customer experience. It helps to find products easily and also increases sales

TEKADIECELL
Guatemala
24 minutes using the app
Searchanise replied October 24, 2019

Thank you so much for this great review! We appreciate you recommending our app and wish you many more happy customers and even more sales!

November 20, 2017

Just loaded the Searchanise app and it indexed our over 25,000 parts in less than 10 minutes. The documents are great relative to fine tuning the widget to display the information that you want to display. This looks like it will be a fantastic addition to our new website and make search much easier and much more sophisticated.
Decorators Supply

Decorators Supply
United States
21 minutes using the app
Edited May 7, 2019

it's a very good, work good and really important for the search bar, easy to use and nice to see the product proposition

TattooStyleConcept
France
9 minutes using the app
December 6, 2022

Brilliant app and even better support. Willing to help you out always. Would definately recommend this for anyone with a Shopify website.

Teach Solas
Ireland
9 minutes using the app
Searchanise replied December 6, 2022

Your review definitely made our day! Thank you very much! We will aim to keep it up to never disappoint you.

Best wishes,
Searchanise team

November 10, 2017

Awesome App! Easy Install & super user friendly

Lat26
United States
7 minutes using the app
November 16, 2021

very complicated design, it did not work for me. i actually need a very simple filter, here you are stuffed with more feauters that no one needs.

brandwatches24
Germany
About 1 hour using the app
Searchanise replied November 22, 2021

Hello,

Thank you for taking time to provide your feedback, it's really important to us. We are sorry that you find the app's design complicated. We will totally consider simplifying it and more details from your experience with our app will be of great help.

We'd be grateful if you could email us at feedback@searchanise.io with the details of your experience. We are sure that your suggestions will make our app better!

Your cooperation will be appreciated greatly.

Best wishes,
Searchanise team

July 1, 2022

As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and this one is big - The price listed needs to be the price charged. After hours of research I decided on this app BECAUSE of their pricing. On their website there's a 3000-product plan for $19 a month. In the app I'm being forced to sign up for the 5000-product plan for $27 a month. Unfortunately I've wasted hours of my time trying to get the csv import to work only to find out while looking for documentation that I'm getting screwed into paying almost double. Uninstalling this.

Oem Car And Truck Seats
United States
About 1 hour using the app
Searchanise replied July 7, 2022

Hello,

Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import.

Of course, it's all up to you, yet we'd still like to offer you help with CSV. Our support team already contacted you via email with more details. In that message, we also shared more details on the pricing situation. If you decide to give us another shot, feel free to respond to the email we sent. We will gladly continue helping you.

Best wishes,
Searchanise team