Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

Edited March 31, 2020

All around good. They dont have simple triggers like, "if people buy from this collection...send x email", "if people buy this product send automation y". Its all with tagging the customer so it taaaaaaaaaaaaaakes forever to accomplish something.

Bem Estar Essencial
Portugal
About 1 year using the app
Seguno replied April 2, 2020

Hello there, thanks very much for your honest feedback! We do hope to introduce more customized automations in the near future, so please stay tuned for that :)

Edited May 14, 2019

I like how it works with shopify but I sincerely wish there were an option to add a customer's birthday in the system! This might be a shopify issue but I just switched from a different app and I can no longer dish out coupons for birthdays and people are not happy about it!

CBD of Lawrence
United States
About 1 year using the app
Seguno replied May 21, 2019

Thanks for the review! We really appreciate it. You are correct, unfortunately, there is no standard field in Shopify for a customer's birthday. We plan to handle this use case in the future though and will certainly communicate when we do. Please let us know if you need anything else, we're happy to help. Thanks again.

February 15, 2023

i was looking non stop for an Email marketing easy to use and understand and after a long search I found Seguno, I already activate pop up and started my way to growing my email list.

Lilith Hair
United States
About 1 year using the app
Seguno replied February 15, 2023

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance, you know where to find us!

Edited November 26, 2021

Enjoy using these emails. Look very professional like I spent hours designing them, lol...This is exactly what I needed, something fast and nice. Looking forward to seeing more new ones all the time.

Lavender Boutique Farm
Canada
About 1 year using the app
Seguno replied October 16, 2020

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

November 13, 2019

This app is amazing. It's the easiest email marketing app I have ever used. I would recommend to anyone.

The Black Pug
United States
About 1 year using the app
Seguno replied November 13, 2019

Hello, thanks so much for taking the time to leave us a review, we really appreciate it :) Your kind words and recommendation mean a lot to us, thanks for using Seguno and please don't hesitate to reach out to support if you ever need assistance!

March 17, 2024

Amazing customer service, perfect for my needs!

BHAVA NY
United States
6 months using the app
Seguno replied March 26, 2024

Hello there, and thank you for your sparkling review! We really appreciate you taking the time to leave one, and we will pass along your kind words to our customer team.

March 19, 2021

Love the app. First time using the support service and it was great. Cameron was my allocated agent and he was very helpful and polite which just amplified my experience. Seguno for the win!

HOPE Skincare
United Kingdom
About 1 year using the app
Seguno replied March 19, 2021

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

Edited January 24, 2023

Awesome experience, very patient will help you with any question you have. I highly recommend Segundo! They're very responsive just a wonderful group of people real people.

Mary Armendarez
United States
About 1 year using the app
Seguno replied January 26, 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

Edited August 19, 2021

After watching the shopify growth lab video and incorporating some of the suggestions a new email for back to school /Autumn sales offer was sent to my email subscribers. I am happy to report that this ad gathered more opens and clicks than my previous ads. Thank you for the excellent service
Jay- The Primitive Heart Boutique

The Primitive Heart Boutique
United States
About 1 year using the app
Seguno replied May 14, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno so far, if you ever have questions please feel free to reach out to support :)

Edited June 12, 2020

We’ve used Seguno for nearly a year and it’s one of two apps on Shopify that I can wholeheartedly endorse for these reasons: 1) it’s so easy and quick to create a professional newsletter or automations 2) the team are always innovating and I love the way all the components or modules integrate 3) they do great webinars to help users benefit from their features and increase sales; and finally, I worked in IT for 20 years and I always love to see teams who are passionate about the detail as well as the strategy of what they create and Seguno excel here.

Cheltenham Rare Books
United Kingdom
About 1 year using the app