Seguno Email Marketing , 1,113 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this email marketing app for its user-friendly interface, affordable pricing, and easy integration with Shopify and Canva. They appreciate the wide range of customization options and templates, which have reportedly led to increased sales. The app's customer support is praised for its promptness and flexibility in pricing. Merchants also value the app's ability to integrate with Shopify's customer segments, discounts, products, and collections.
Refine
-
By rating
I just started using this app and let me say first I have tried MANY email marketing apps prior. This one is the truth! First I LOVE that it's right on my Shopify site and it was just easier for me to understand and create my newsletters/emails and campaigns. Even for me to customize my template was so less stressful for me. The others were confusing to me-maybe not others but I'm so happy I found this app!
I switched to Seguno from MailChimp for my Shopify store and have sent two newsletters with Seguno. So far, so good! It's easy to use, which is really important for me.
Easy is important to us too! :) Thanks so much for the kind words.
I installed Seguno for the automations- and to my delight, it has helped me to make my Newsletters so much better. The monthly emails and tutorials that Kestrel makes are informative and I look forward to receiving them.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
This is a really good and professional app to send newsletters to your subscribers. I use it to automatically send thank you emails to customers, welcome emails to customers, and introduce new products. It is so easy to use and a wonderful application.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
We added this to take place of Mailchimp. We have been very impressed with the ease of use all around. As with any app like this, it does take a little bit to get everything setup and designed to match your store design and look, but that is expected.
Overall the app does do very well in achieving our email marketing needs, but it is missing some much needed features which is the reason for only 4 stars.
- Segmented customer lists help to better target your customers based on certain criteria which this lacks. There is no way to send emails to lapsed customers in groups based on their spending habits and such.
- Reporting does show some basic info to give you a good understanding of how the email did, but again is missing features. For example: On abandoned cart emails, there is not way to see who it has been sent to or what customers are in queue for this to be sent to next. Also would be nice to send abandoned cart emails in a series of 3 over a time frame. As a business owner, we need to know where are marketing is making it and who is unsubscribing as well.
- There is no way to target customers for emails that have spent "X" over the past "Y" months. This is a feature that again is due to lack of segmented lists.
There are a few other features that would be great to have in this app. However, it as great having this built in to the backend of the store and needing to go to another site to make or check on your marketing.
Overall, I do recommend this app as a great alternative to Mailchimp or other email marketing apps on the market and we look forward to seeing what is added in the future.
Thank you for the thoughtful review! We really appreciate your recommendation and I'm glad you're enjoying the experience of staying within Shopify for everything... Here are a few notes that may be helpful:
- Segmentation: Currently, you can create customer groups within Shopify that are based on things like tags, time since last order, money spent, number of orders, etc. Then, you can target (or exclude) that customer group for your Seguno newsletters... As for the "spent X in last Y months" you could get close and say "spent X and ordered in last Y time period"... Also, an app called Smart Tags can allow you to do more complex segmentation and automatically tag people so they get added to your tag-based Shopify customer groups.
- Reporting: You can see currently abandoned checkouts within Shopify but not all will be reachable. We will be adding the ability to see who performed which actions (delivered, opened, unsubscribed, etc.) soon, it's a top request.
- Automation: Sending multiple emails is one of the most important features on our near-term roadmap so stay tuned.
Please reach out if you need any help with the above or otherwise. There is an exciting roadmap ahead of us and we're thrilled to have you along for the ride. Thanks again :)
This app is very easy to use and informational. Would definitely recommend to anyone who has around 100-200 clients to connect with!
Thanks so much for taking the time to leave us feedback, we really appreciate it! Support is always willing to help if you need assistance using the app :)
Super easy and very professional looking, finally an app that doesn't make me want to throw the computer across the room!
Thanks so much for the review, we really appreciate you taking the time to leave us feedback :) And we're glad to know your computer won't take any damage while you're sending newsletters!
I really like the fact that it employs the Shopify admin panel to set up the marketing and emails. Easy to use and modify templates. It integrates well with Shopify discounts. No knowledge of coding is necessary. I wish it was easier to integrate my photos.
We're glad to hear that you're enjoying the integration with Shopify! We're certainly tried to make it as simple as possible.
We appreciate your feedback here about the photos too! It is possible to upload your own images, but you're not finding it as easy as everything else? We'd love to get more feedback from you here if you'd like to reach out!
Customer service is extremely helpful. Had questions about the newsletter throttling and I used the chat feature and received an immediate response. Super Helpful
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Seguno is very useful when it comes to set up automations (coming soon website / newsletter subscribers) as well as newsletters created on our own for a special purpose. It allows a great level of customization of those emails.
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)