WD‑Live Chat, Helpdesk,Chatbot , 719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat feature, customization options, and user-friendly interface. They appreciate its reliability, efficiency, and the responsive customer support team. The recent update was well-received, leading many to plan subscription upgrades. The app supports multiple languages and stores, with developers receptive to feature requests.
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fantastic customer service!
Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future.
-Joewelyn🌹
Very helpful. I like it so far!!
Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!
Best Regards,
Nona🥰
Willdesk Team
We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.
Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future.
-nona
Mariadel was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!
Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again!
- Mariadel 💖
The service is very good, very suitable for Chinese merchants to operate,brought me a lot of help,I like it so much!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
Customer service is very patient and worth recommending.The corresponding speed is very fast, which is an excellent application.
Thank you for taking the time to share your positive experience with our customer service team. We're thrilled to hear that they our support is patient and responsive in addressing your needs. It's great to know that you find our application to be excellent and we appreciate your recommendation. We strive to provide the best possible service to our customers and we're glad that you had a great experience. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our application!
- Mariadel 💖
its very good
Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! 💕🥰
- Sophie // Willdesk Customer Support 🤩
Support responds quickly and is always eager to resolve any issues to deliver the best user experience. Keep it up!
Thank you for your positive feedback! 💖💖We're glad to hear that our support team was able to assist you promptly and effectively. 💗💗We take pride in providing excellent customer service and will continue to strive for the best user experience for our customers.🥰 If you have any further questions or concerns, please don't hesitate to reach out to us.
-nona💖💖
Best app it is so good and the help is 10/10 I love the embed thing and the live chat is so gooooood
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona | Willdesk Support
Great customer service and very helpful, great app as well get the work done!
Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!
-Sophie🌹