Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its live chat feature, customization options, and user-friendly interface. They appreciate its reliability, efficiency, and the responsive customer support team. The recent update was well-received, leading many to plan subscription upgrades. The app supports multiple languages and stores, with developers receptive to feature requests.

September 4, 2023

fantastic customer service!

Linden Is Enough
United Kingdom
11 months using the app
Channelwill replied September 7, 2023

Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future.

-Joewelyn🌹

February 20, 2024

Very helpful. I like it so far!!

Radiant Visage
United States
Channelwill replied February 22, 2024

Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!

Best Regards,
Nona🥰
Willdesk Team

August 21, 2023

We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.

Bobbi's Cutters
United States
About 22 hours using the app
Channelwill replied August 22, 2023

Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future.
-nona

June 9, 2023

Mariadel​ was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!

Noorart, Inc
United States
25 days using the app
Channelwill replied June 9, 2023

Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again!

- Mariadel 💖

March 31, 2023

The service is very good, very suitable for Chinese merchants to operate,brought me a lot of help,I like it so much!

LOOYALoya
China
3 months using the app
Channelwill replied April 1, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

July 8, 2023

Customer service is very patient and worth recommending.The corresponding speed is very fast, which is an excellent application.

cconlineshop
China
16 days using the app
Channelwill replied July 8, 2023

Thank you for taking the time to share your positive experience with our customer service team. We're thrilled to hear that they our support is patient and responsive in addressing your needs. It's great to know that you find our application to be excellent and we appreciate your recommendation. We strive to provide the best possible service to our customers and we're glad that you had a great experience. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our application!

- Mariadel 💖

October 21, 2023

its very good

charmeuphoria
Greece
About 24 hours using the app
Channelwill replied October 22, 2023

Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! 💕🥰

- Sophie // Willdesk Customer Support 🤩

August 8, 2023

Support responds quickly and is always eager to resolve any issues to deliver the best user experience. Keep it up!

souseful
Germany
About 23 hours using the app
Channelwill replied August 10, 2023

Thank you for your positive feedback! 💖💖We're glad to hear that our support team was able to assist you promptly and effectively. 💗💗We take pride in providing excellent customer service and will continue to strive for the best user experience for our customers.🥰 If you have any further questions or concerns, please don't hesitate to reach out to us.
-nona💖💖

May 4, 2023

Best app it is so good and the help is 10/10 I love the embed thing and the live chat is so gooooood

RAYTECH
Switzerland
About 2 months using the app
Channelwill replied May 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

September 8, 2023

Great customer service and very helpful, great app as well get the work done!

IRON MEALS
France
About 4 hours using the app
Channelwill replied September 9, 2023

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!

-Sophie🌹