Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

June 26, 2023

one of the best customer supports ever. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Prylora
Sweden
About 2 months using the app
Channelwill replied June 27, 2023

Thank you for your kind words! We strive to provide excellent customer support and we're glad to hear that our efforts have been appreciated. If you ever need any assistance in the future, don't hesitate to reach out to us.

- Mia 💖

August 3, 2023

Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.

Snapframe
Norway
About 14 hours using the app
Channelwill replied August 6, 2023

Thank you for taking the time to leave a review! We're glad to hear that you found our app easy to set up and that our customer support team was able to assist you quickly. 💗We're also happy to hear that you found our FAQ and chat features to be customizable. Thank you for your recommendation and we hope to continue providing you with a great experience.😉
-nona🌻

October 9, 2023

Good app, great support,

US AUTO
Myanmar (Burma)
3 days using the app
Channelwill replied October 11, 2023

Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service.

-Sophie🤗💓

September 8, 2023

Great customer service and very helpful, great app as well get the work done!

IRON MEALS
France
About 4 hours using the app
Channelwill replied September 9, 2023

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!

-Sophie🌹

May 17, 2023

She was very helpful and quick to respond. She also provided additional helpful information.
I am Japanese and not very good at English, so I was very happy with her kindness.
Thank you, pia.

staging-franky
Japan
About 4 hours using the app
Channelwill replied May 21, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia | Willdesk Support

May 26, 2023

Aplicativo excelente, realmente excedeu minhas expectativas, muito bom mesmo, recomendo a todos que desejam um chat completo e prático. Assim como o app o suporte é excelente, em especial a Mariadel

Loja Trendify
Brazil
About 2 months using the app
Channelwill replied May 27, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Mariadel | Suporte Willdesk

November 2, 2023

Sehr netter Kundenservice

Wildblade
Germany
4 months using the app
Channelwill replied November 6, 2023

Vielen Dank für Ihr Feedback! 😊👍🌟 Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! 💬👏🛍️
Sophie|CW Willdesk Team 💬

May 12, 2023

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

b.y.luxury
Hong Kong SAR
About 10 hours using the app
Channelwill replied May 12, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

May 25, 2023

Excepcional o suporte. Rápido, atencioso, prático e muito responsivo. Gostei muito e recomendo a todos.

Futgeek
Brazil
3 months using the app
Channelwill replied May 25, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Nona | Suporte Willdesk

May 22, 2023

Great tool for its price. Very good price plans, comparing to other tools. Thank you, very helpful support team.

Pawious
United States
About 1 hour using the app
Channelwill replied May 22, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support