Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

Edited May 12, 2023

¡Mariadel es increíble! Su atención y servicio en Live Chat, Help Center es simplemente excepcional.

virtualcar.com.co
Colombia
5 months using the app
Channelwill replied May 16, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Mariadel | Suporte Willdesk

September 12, 2023

good

Blur India
India
7 days using the app
Channelwill replied September 14, 2023

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!
-nona💗💗

May 3, 2023

The customer service team is large and professional. Their service is excellent, and they respond very quickly.

BUWUS
United States
37 minutes using the app
Channelwill replied May 3, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

September 5, 2023

Great customer service.... Unfortunately there is no Instagram DM integration

Arcoiris Furniture
United States
About 1 hour using the app
Channelwill replied September 7, 2023

Thank you for your review! We're thrilled you've had a positive experience with our service.

While we currently don't have Instagram DM integration, you can sync Instagram messages to your Facebook page inbox. Then, integrate Facebook with our app for streamlined message management.

Good news! Our developers are actively working on direct Instagram integration, coming soon. 😊

Your feedback helps shape our service. If you have questions or need assistance, reach out to our team. We're here to support you. Thank you for your input! 🙌

If there's anything else to improve your experience, please let us know. It will mean a lot to us! We're here for you! 🌟

- Mariadel

June 7, 2023

good,功能基本满足需求,我会想其他同行推荐。功能界面清爽好用,华而不实的功能几乎没有,十分靠谱的插件。适合!非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒,非常棒!

华人蒸汽
Hong Kong SAR
About 2 months using the app
Channelwill replied June 9, 2023

感谢您的积极反馈!我们很高兴听到我们的插件满足您的需求并且您认为它可靠。我们感谢您向同行推荐,并希望您继续发现我们的插件有用且易于使用。再次感谢您的支持!

- Mariadel 💖

July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

N1 - SHOP
Germany
11 months using the app
Channelwill replied August 1, 2023

Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren.

- Sophie 💖

November 26, 2023

Servicio atento y muy bueno

Hoopsters Maniacs
Spain
About 1 hour using the app
Channelwill replied November 29, 2023

¡Nos alegra saber que disfrutaste de nuestro servicio! 🌟 Estamos aquí para ayudar en lo que necesites. 😊 ¡Gracias por tu amable comentario! 🙌

Best Regards,
Sophie|Willdesk Team

September 8, 2023

客服小姐姐非常耐心 点赞

Michael Watch Store
Saudi Arabia
3 months using the app
Channelwill replied September 9, 2023

感谢您的评价!我们很高兴听到您对我们的客服小姐姐的服务表示满意。我们一直致力于为用户提供优质的服务和支持,以确保他们的体验尽可能顺利。如果您有任何其他建议或意见,欢迎随时与我们联系。再次感谢您选择我们的服务!

-Sophie🌹

May 1, 2023

One of the greatest app. I recommend it!............................................................

Alistansia
Canada
About 1 hour using the app
Channelwill replied May 3, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel | Willdesk Support

August 5, 2023

muy buen servicio, la atención al cliente ha sido buena y ha solucionado mis dudas, lo recomiendo....

MUSTIKE
Spain
3 months using the app
Channelwill replied August 6, 2023

¡Gracias por tu comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio y que nuestro equipo de atención al cliente ha sido capaz de ayudarte con tus dudas. 💗💗Agradecemos tu recomendación y esperamos seguir proporcionándote un servicio excepcional en el futuro. ¡Gracias de nuevo!💗💗
-Nona😍