Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

May 26, 2022

Easy to set up, sleek, and extremely helpful customer support.
Definitely looking forward to the coming weeks and seeing everything more that this great application has to offer!

hqdtechusa
United States
Over 1 year using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

May 5, 2022

The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend

Ted Baker Serbia
Serbia
Over 1 year using the app
Channelwill replied May 10, 2022

Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Nona|Willdesk Support

September 6, 2022

Hi,
I am Verry Happy with the customer service. Will use again. ------------------------------------

Supplement Paradise
United Kingdom
Over 1 year using the app
Channelwill replied September 6, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Nona|Willdesk

Edited March 11, 2022

Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!

Field Made Co.
Canada
Over 1 year using the app
Channelwill replied March 10, 2022

Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.

February 16, 2022

Easy to set up FAQs for my clients so we don't have to answer the same questions all the time which saves us time. Thank you!

Shisha Buzz SA
South Africa
Over 1 year using the app
Channelwill replied February 17, 2022

Wonderful! So glad to hear that you have a 5-star experience. We will keep going to offer better service. Much appreciated, Esther

June 14, 2022

真的非常简洁!很容易上手,不会的可以直接找在线客服帮你解决,真的非用心,效率也很高。非常满意,完全超出期望值。可以直接查询订单状态,还能自动解答问题,可以设置好模板之后自动回复,真的非常的好用。强烈推荐。

ayaneo store
Hong Kong SAR
Over 1 year using the app
Channelwill replied June 14, 2022

非常感谢您在我们的应用程序上留下宝贵的评论! !您的支持和建议将永远是Willdesk前进的最大动力!我谨代表所有团队成员向你们表示最诚挚的感谢! !

祝你生意兴隆,财源广进!

Willdesk 团队

January 6, 2022

Works perfectly and efficiently. User friendly and I love the fact that there are pre-made answers. The customer service is great and very helpful, I appreciate the fact that they upgrade my plan to Pro with no charge at all.

Safety Kings
United Kingdom
Over 1 year using the app
Channelwill replied January 6, 2022

Hi Safety Kings,

We are glad that we can help you. Thank you so much for your high approval. We are a young team and your support gives us energy to keep going. If there is anything else we can help, please do not hesitate to contact us.
Thank you for your suport again. Have a nice day.

Regards
Anne

February 18, 2022

It's one of the best apps ever and in daily development.
The support team is absolutely fantastic 24/7. Thank you very much, and a big thanks to Nona in the support team for her efforts and constant follow-up to all our needs as customers; She works incredibly hard to meet their customers' requirements. Lovely to work with them.
They deserve more than five stars. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Highly recommend.

KINGGOOZ
Russia
Over 1 year using the app
Channelwill replied February 24, 2022

Awesome! Thank you so much for your highly approval! It's a great treasure for us. Should you have any problems, please do not hesitate to contact us. Cheers! 🥂 Esther

June 7, 2022

Great!Best service from Molly!Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

sthcute
United States
Over 1 year using the app
Channelwill replied June 14, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Warm regards,
Willdesk Team

July 4, 2022

This help me in my work. And also the customer service is so patience and kindness.
This help me in my work. And also the customer service is so patience and kindness.

Gevi Household
United States
Over 1 year using the app
Channelwill replied July 7, 2022

July 4, 2022
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support