Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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I am very happy to edit my review after the outstanding customer service I have received since raising some issues in my previous negative review. They identified my concerns immediately and made the necessary improvements.
The app is incredibly easy to set up, and has an ios/android app which is a great bonus for me persoanlaly as I cant always be at my desk.
I can happily recomend Willdesk to any businesses big or small!
Thank you for taking the time to update your review and for giving us the opportunity to address your concerns. We're thrilled to hear that our customer service was able to provide you with the necessary improvements and that you find our app easy to set up. We're glad that our mobile app is a great bonus for you and we appreciate your recommendation to other businesses. Thank you for your support and we look forward to continuing to serve you.
- Joewelyn 🌹
Great service!! Beautiful and professional customizable app. Nona was really helpful and helped me with all little details I asked. Thanks!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Very kind and helpful service, develop team even guaranteed to support a new language translation for me!
You're amazing for expressing your satisfaction by writing a review, Stellar 碩星. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
This application is awesome! Very easy to use and the customer service is super responsive & efficient !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
I have used this app and it is so much helpful and their customer service is also very good much appreciate
Hello Sahar-online!
Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands.
All the best
Esther
We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!
Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users.
Best,
Nona|Willdesk Support Team
Kundenservice top
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Kundenservice eine tolle Erfahrung gemacht haben. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen!
Mit freundlichen Grüßen,
Kim|Willdesk Support Team
Just started using this app, but so far the customer service has been amazing. I look forward to exploring more.
So glad to hear that you are satisfied with our customer service! Thank you so much for your positive review. All the best, Esther
The customer rep was very friendly and very quick to resolve the questions and issues I had. Definitely, a service I would highly recommend to anyone!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support