Reviews (392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its AI-powered features that streamline workflow and manage customer inquiries efficiently. Its ability to integrate with Shopify and handle multiple stores is praised for scalability. The mobile enhancements, AI chat, customizable options, and responsive customer support are key highlights. Continuous improvements based on merchant feedback underscore the app's commitment to quality and operational impact.
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Very helpful, fast service! Couldn't have asked for a better experience!
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out.
Best regards,
Mariadel 💗
Willdesk Customer Support 🌟
After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much!
Also Mariadel was very helpful, she knows exactly what I am looking for
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
Great support, it is a great app which fulfills all our wishes
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! 🙌
Best Regards,
Sophie|Willdesk Team
The customer service is great. Even though this app is totally free, the customer assistant still offers me full support at any time.
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!
I wish you a prosperous business and a lot of money!
Best Regards,
Molly|Willdesk Support
Good app. easy to use.
Thank you for your kind words! We're thrilled to hear that you find our app easy to use. Making our app user-friendly and intuitive is one of our top priorities, so it's always rewarding to hear when we've succeeded in that goal. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users.
Best Regards,
Kim|Willdesk Support Team
Very good and professional, they answered my questions in detail and explained patiently, so far this app works well, I recommend it!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!
Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.
这个软件的在线聊天服务和FAQ页面能给独立站及时的售后服务，软件的工作人员能够在线给你解决问题，有效提供服务，贴心及时的帮助能够让我们更好的应用软件，无需走弯路。还会针对性给你提供有效建议，持续使用，期待新功能上线
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support