Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

August 17, 2022

Não conhecia a app e Nona apresentou-me e deu todo o suporte para a perfeita configuração! Excelente suporte de Nona e estou muito satisfeita com a app.

Driven PT
Portugal
4 months using the app
Channelwill replied August 17, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Nona|Willdesk

March 21, 2022

Amazing! The best free chat tool. I can connect to different option in the same button, even, personalise with my brand's color and style!!

LM Beauty Care
Australia
4 months using the app
Channelwill replied March 21, 2022

Wow! Thank you so much for your high approval! Your positive feedback brings us infinite energy to offer better service. Should you need any help, please do not hesitate to contact us. All the best, Esther

April 24, 2022

Absolutely amazing! Love the UI, they even offered a free premium service. No hidden costs. Definitely recommend

Sensuex Official
United Kingdom
4 months using the app
Channelwill replied April 27, 2022

Hello, Sensuex Official!

Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands.

All the best
Nona

February 25, 2023

This app is fantastic! I just got the app, and its details of keeping track of your clients with the live chat feature to convert your client are beyond helpful. I 100% recommend this app, and Mariadel has been beyond helpful with the setup process of the will desk, going above and beyond to assist my needs!

Muidiri
United States
4 months using the app
Channelwill replied February 26, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support

May 25, 2022

Completely free. Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Kelly. Thank you willdesk

Marblenia
United States
4 months using the app
Channelwill replied May 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

September 1, 2022

Good app with great functionality. Very fast support. Intuitive and easy to use. Recomend to try it :)

TikiKid
United States
4 months using the app
Channelwill replied September 2, 2022

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Jessa|Willdesk

January 5, 2023

This is a great app, I asked their team a question about the link button and they helped me patiently and quickly, Nona and Mia are also very patient and friendly, hope your team is getting better and better!

Hellozebraマスク公式オンラインストア
Japan
4 months using the app
Channelwill replied January 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

April 2, 2023

Great app and customer service ! It helps a lot to be able to integrate multiple stores, it just lacks the integration of email from other services than GMAIL or Zoho!

Aphrodite's Secret
United Kingdom
4 months using the app
Channelwill replied April 2, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

January 22, 2023

Very recommended application, choose them ! there is no better than this application
The welcome was warm and friendly

FWI
Guadeloupe
4 months using the app
Channelwill replied January 27, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel |Willdesk Support

Edited March 22, 2023

We're so glad to have found this app. It has all features essential for a chat/help widget. The dashboard is easy to use, set up was fast, and the widget can be neatly positioned on desktop or mobile so that it doesn't interfere with the design. Customer support has been very responsive to any questions we had. Looking forward to the upcoming IG integration! Still working great 2 months into use.

Mandala Seeds Shop
Spain
4 months using the app
Channelwill replied November 28, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel|Willdesk Support