Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its scalability and ease of integration with Shopify, making it ideal for small businesses. It is noted for its effective live chat feature and multilingual support, enhancing customer service and catering to a diverse customer base. The app is also cost-effective, with even the free version providing substantial functionality. Merchants appreciate the customization options that allow alignment with their store's aesthetics. The reliable performance on both web and mobile platforms, along with proactive and responsive customer support, is frequently highlighted.
Refine
-
By rating
Very great experience with Nona , she completly solve my problem. I am so happy she knows perfectly her work . Thanks
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona| Willdesk Support
Live chat agent was extremely helpful setting up widget for website! All responses were quick and easy to follow.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Great support and fast help, even a good tone with customer service. I would recomend 5/5 and will be back for help.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel | Willdesk Support
one of the best customer supports ever. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your kind words! We strive to provide excellent customer support and we're glad to hear that our efforts have been appreciated. If you ever need any assistance in the future, don't hesitate to reach out to us.
- Mia 💖
I was debating if I should download a FAQ App due to a really poor experience I had in the past with a completely different app BUT THIS IS AWESOME such a great app and so easy to add in FAQ's which for my business is actually essential. THANK YOU SO MUCH
Hi there,
Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~
Regards
Anne
greet
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia|Willdesk Support
great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
Quest'app va molto bene come chat per il sito. Veloce bello con integrazioni importanti. In più l'assistenza è da 5 stelle! Complimenti!
Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!
Distinti saluti,
Molly|Supporto da scrivania
Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!
So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day!
Esther
Incredible app for more personalized customer support. I recommend without a doubt. Mariadel was amazing, fast and super kind while helping me!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support