Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

April 27, 2022

Top, support très réactif et à l'écoute, propose de supers offres en plus de ça ! Je recommande fortement !

Mon joli caillou
France
7 days using the app
Channelwill replied April 27, 2022

Bonjour,Mon joli caillou!

Merci d'avoir pris le temps de partager votre expérience positive avec nous ! Si vous avez besoin d'aide en cours de route, faites-le nous savoir. Nous sommes ravis de prêter main forte.

Tous mes vœux
Nona

August 12, 2022

Easy to use with great functionalities. They are adding updates regularly. Support is fast and friendly!!

Phi Boutique
United Arab Emirates
7 days using the app
Channelwill replied August 12, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

June 24, 2022

非常好,良心插件,感谢Molly的帮助!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hbmccostume
China
7 days using the app
Channelwill replied June 27, 2022

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,这样我们就可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务!

此致,
Molly|Willdesk 支持

August 3, 2022

The app seems to perform well. Customer service was really fast and helpful! They will give you some features for free if you ask

ka'í
Canada
7 days using the app
Channelwill replied August 3, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

June 13, 2022

great support team service, especially Molly. I am a new seller now and need to learn more about the app. so far so great. thank you so much

MEWOW#OOTD
China
7 days using the app
Channelwill replied June 13, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Best Regards,
Molly|Willdesk Support

September 12, 2023

good

Blur India
India
7 days using the app
Channelwill replied September 14, 2023

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!
-nona💗💗

September 16, 2023

Servizio clienti impeccabile e tempestivo.
Per quanto riguarda l'app, ancora la stiamo testando.

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italy
7 days using the app
Channelwill replied September 18, 2023

Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗

-Sophie 🌹

August 3, 2022

Excelente app de chat, com diversas funcionalidades e configurações. Faz tudo com excelência e extrema qualidade. Considere, plenamente, pegar ele hoje mesmo porque é grátis! Recomendadíssimo!!!

Santique.com.br
Brazil
6 days using the app
Channelwill replied August 3, 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir!

Cumprimentos,
Suporte Molly|Willdesk

March 13, 2022

Very useful App and awesome Support! Thank you very much. It helps us to establish an easy way to satisfy our customers.

wundertopf
Switzerland
6 days using the app
Channelwill replied March 18, 2022

So glad to hear that we can help you! Thank you so much for your support. Have a nice day! Regards, Esther

June 29, 2022

Fijne app, mag betere eigen in te stellen vormgeving van de FAQ-pagina hebben. Verder prima ondersteuning van Molly ;)

oikimoiki
Netherlands
6 months using the app
Channelwill replied June 30, 2022

Bedankt voor het geven van feedback. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen heel hard aan je suggestie werken, heb alsjeblieft geduld met ons. We zullen u op de hoogte houden en we staan ​​altijd voor u klaar om u van dienst te zijn!

Vriendelijke groeten,
Molly|Willdesk-ondersteuning